Biometric Hardware Unavailable

Discussions around the Android version of the Member Tools application
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New Member
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Joined: Wed Nov 25, 2020 11:30 am

Biometric Hardware Unavailable


Post by melvinparra »

Hi after the last update of Member Tool 4.1.0 I can not use the app.

this what happend to me

I enter in the app
Log in with LDS account
show the message in the screen "Updating"
Show the message in the screen "Biometric hardware unavailable"
The app close

I have re installed many times but that not works, I also have installed others past versions of the app but nothing happend.

Please help me.

Melvin Parra
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Location: USA, TX

Re: Biometric Hardware Unavailable


Post by jdlessley »

I assume you found your solution in the thread Not able to sign in to member tools.
JD Lessley
Have you tried finding your answer on the Help Center?
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