General conference section won't open

Discussions around the Gospel Library application for Windows for Desktop and Mobile

Moderator: BowmanDH

Post Reply
sion7944
New Member
Posts: 1
Joined: Sat Jan 16, 2021 1:16 am

General conference section won't open

#1

Post by sion7944 »

Whenever I go into general conference section I can't click the talks that separated by years. Only for the general conferece section.
sethmanwaring
New Member
Posts: 5
Joined: Sat Jul 16, 2016 1:59 pm

Re: General conference section won't open

#2

Post by sethmanwaring »

Same here. I uninstalled and reinstalled, then used the Reset function no no avail. The links to download conference content are not working in the Windows app.
sethwhitmer
New Member
Posts: 1
Joined: Mon Jan 18, 2021 11:34 am

Gospel Library frozen, won't open

#3

Post by sethwhitmer »

I am having this problem as well. I will uninstall it and reinstall and it will work maybe two times and then freeze up again on my windows tablet. I don't have this problem on any other device.
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Gospel Library frozen, won't open

#4

Post by russellhltn »

[quote[I am having this problem as well. I will uninstall it and reinstall and it will work maybe two times and then freeze up again on my windows tablet. I don't have this problem on any other device.[/quote]

[Moderator note: this post was split off from a thread of the same title in the iOS section and merged into a topic of the same problem/OS]
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
emperorbyl
New Member
Posts: 4
Joined: Sat Jul 04, 2020 4:39 pm

Re: General conference section won't open

#5

Post by emperorbyl »

I am having the same problem. Both in English and in Spanish.
nlstevenson
New Member
Posts: 3
Joined: Tue Feb 26, 2019 8:45 am

General Conference links don't work

#6

Post by nlstevenson »

I'm using Gospel Library for Windows. Nothing from the General Conference tab will load. I can click on President Nelson's picture on the main link, then I see all the groupings of General Conference content. But when I go to select one of these groups - Oct 2020, Apr 2020, or previous - NONE of the General Conference content will load.
davesudweeks
Senior Member
Posts: 2637
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: General Conference links don't work

#7

Post by davesudweeks »

nlstevenson wrote:I'm using Gospel Library for Windows. Nothing from the General Conference tab will load. I can click on President Nelson's picture on the main link, then I see all the groupings of General Conference content. But when I go to select one of these groups - Oct 2020, Apr 2020, or previous - NONE of the General Conference content will load.
I normally use Gospel Library for Android, but I just checked my Gospel Library for Windows and it is working for me. Both Gospel Library 5.1.8.0 and the Beta 5.1.9.0. I did have to download the content before it would open, but I could open the October 2020 conference talks to read or watch.

I recommend you send feedback from within the app. Click on the Gear at the bottom of the left toolbar, select Help & Feedback, then click on the Contact Us link.
User avatar
sbradshaw
Community Moderators
Posts: 6252
Joined: Mon Sep 26, 2011 9:42 pm
Location: Utah
Contact:

Re: General conference section won't open

#8

Post by sbradshaw »

For those still having the issue, have you tried restarting the Windows app and/or checking for a content update?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
davesudweeks
Senior Member
Posts: 2637
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: General conference section won't open

#9

Post by davesudweeks »

sbradshaw wrote:For those still having the issue, have you tried restarting the Windows app and/or checking for a content update?
That's a very good point. I'm old school and power my home PC off if I'm not going to use it until the next day. So for me, I restart the windows app nearly every day when I come home from work and do my daily indexing batch...
Post Reply

Return to “Gospel Library for Windows”