Calendar not loading and not syncing (3/7)

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
jray21
New Member
Posts: 1
Joined: Sun Mar 07, 2021 10:25 am

Calendar not loading and not syncing (3/7)

Post by jray21 »

The calendar on the church's website isn't loading in Safari or Chrome, and it is not syncing with the Tools app. We have all our Zoom meetings in there for the ward, so we need that to be fixed soon. Anyone else having that problem or know how to fix it?
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CrockettDR
Church Employee
Church Employee
Posts: 184
Joined: Fri Feb 07, 2014 9:36 am

Re: Calendar not loading and not syncing (3/7)

Post by CrockettDR »

I just tried. the calendar is up now. Perhaps related, we are still having trouble with cookie sizes. Also try in Chrome incognito mode. If it works there but not in normal mode, that is probably the cookie problem that results when browsers are open for multiple days. Clearing cookies back a week or two clears up.
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russellhltn
Community Administrator
Posts: 35989
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Calendar not loading and not syncing (3/7)

Post by russellhltn »

I can confirm it's working now, but it wasn't working in incognito mode a bit ago.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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CrockettDR
Church Employee
Church Employee
Posts: 184
Joined: Fri Feb 07, 2014 9:36 am

Re: Calendar not loading and not syncing (3/7)

Post by CrockettDR »

We found a bug introduced in the calendar release last week and quickly developed a fix going out today.
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