There is a slight delay, but it should update within a few minutes. I reproduced what you're seeing and we are investigating.cougar7 wrote:Our Quarterly report connected once and took a snapshot of the reports entered at that time. It has not updated since completing attendance report. Maybe it takes 48 hours to update the quarterly report to match the attendance shown?
Quarterly Report 1st Quarter 2021
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Re: Quarterly Report 1st Quarter 2021
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Re: Quarterly Report 1st Quarter 2021
Same issues. The attendance records are not feeding into the quarterly report.
One more issue, editing the QR with the convert information won't allow me to save. Keeps coming back with an error.
"Sorry, something went wrong loading the requested data. Try refreshing the page, or try again later."
One more issue, editing the QR with the convert information won't allow me to save. Keeps coming back with an error.
"Sorry, something went wrong loading the requested data. Try refreshing the page, or try again later."
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Re: Quarterly Report 1st Quarter 2021
We are seeing the same thing. Clerks are updating the attendance for our Youth in March, but the quarterly report numbers are not updating as a result.scgallafent wrote:There is a slight delay, but it should update within a few minutes. I reproduced what you're seeing and we are investigating.cougar7 wrote:Our Quarterly report connected once and took a snapshot of the reports entered at that time. It has not updated since completing attendance report. Maybe it takes 48 hours to update the quarterly report to match the attendance shown?
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Re: Quarterly Report 1st Quarter 2021
Our report is still missing data for attendance in the youth classes. The information has been updated in the Class and Quorum Attendance tab but still isn't populating on the report. Any ideas?scgallafent wrote:Everything is done. There shouldn't be any outstanding technical issues preventing submission.
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Re: Quarterly Report 1st Quarter 2021
All of our organization attendance numbers have finally rolled into the QR except for RS and YSA. Is there something different about these categories?
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Re: Quarterly Report 1st Quarter 2021
As I said earlier:
scgallafent wrote:There is a slight delay, but it should update within a few minutes. I reproduced what you're seeing and we are investigating.
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Re: Quarterly Report 1st Quarter 2021
If they were entered after the last synchronization pass, they would not have updated yet. We are looking into the issue now.KeithNBishop wrote:All of our organization attendance numbers have finally rolled into the QR except for RS and YSA. Is there something different about these categories?
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Re: Quarterly Report 1st Quarter 2021
I'm having the same issue. A post above said to hold off until Tuesday, but it is now Wednesday. Should I give it another day or two for it to update? I'm brand new to this calling (about a month in), so this has been a tad confusing. I appreciate the help.
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Re: Quarterly Report 1st Quarter 2021
I would hold off until scgallafent reports an "all clear".kocherb wrote:I'm having the same issue. A post above said to hold off until Tuesday, but it is now Wednesday. Should I give it another day or two for it to update? I'm brand new to this calling (about a month in), so this has been a tad confusing. I appreciate the help.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Quarterly Report 1st Quarter 2021
Can we correct attendance reports and get the quarterly numbers to update? If so, how long does it take for the data to sync up?