steele7 wrote:Having similar issues with the Quarterly report as others have noted. Attendance entered in the new 'Class and Quorum Attendance' is still not getting updated to the Quarterly report for every class expect Primary. That said, Primary is having issue in that nothing is entered on the Class attendance report but on the Quarterly Report is it filled at 100%. I have also tried updating the 'Class and Quorum Attendance' report and updating attendance but again, nothing is getting updated to the Quarterly Report.
For quarter 1, Primary attendance is being estimated for all units. After doing some analysis on the Primary attendance that had been recorded, the decision was made to estimate Primary attendance for all units. Please continue recording Primary attendance since we currently plan to use the unit data instead of estimating for the second quarter.
Should the Q report update immediately after updating the Class reports or does is it still taking time for it to catch up and update?
There is a built-in delay between when you record class attendance and when that makes it to the quarterly report. In normal circumstances, that should be about five minutes. That delay has been built-in by design for several reasons.
davesudweeks wrote:For me it was much longer than 5 minutes, but I'm not concerned and it isn't a problem from my perspective.
There were some LCR issues yesterday that resulted in some delays. The issues started around 12:30pm Mountain Time and things got back to normal just after 1:30pm. It took about 20 minutes to catch up with the backlog of updates. Based on your earlier message that you were making changes at 2:30pm Central Time, you were working right as things started coming back online, so your changes would have been in the pileup.
steele7 wrote:Sounds like there is some question still as to when the updates should load to the Q report once it has been added to the Class report. I tried over 3 hours ago now and still nothing has been updated and its not a Sunday. I will continue to check.
The definitive answer is above: There is a five-minute delay built into the system. The systems are not directly coupled, so that delay may be longer if there are issues communicating between the systems.
steele7 wrote:Does anyone know the reason how/why the Primary results are displaying incorrectly? As I noted, nothing in Class report has been added for any Primary class but on the Q report, it is showing as 100%. Still seems to me there are some bugs with this.
Primary is working correctly. See the information above.
davesudweeks wrote:Primary numbers are being calculated at HQ using some formula. There is nothing you can do about them other than accept them and report via the feedback link at the bottom of the page.
Don't report that Primary numbers are not updating and you think that they should be updating. I also wouldn't report that you have been meeting and you think that your actual numbers should be used instead of the estimates. That question was part of the discussion and it is not realistic for us to handle a scenario where we have to manage estimated Primary attendance for half of the Church and actual Primary attendance for the other half of the Church.