No administrators left to add bishopric as admins

Discussions around using and interfacing with the Church MLS program.
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jtyewhit
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Posts: 81
Joined: Thu Oct 12, 2017 9:38 am

No administrators left to add bishopric as admins

#1

Post by jtyewhit »

I have an interesting situation in one of our wards. The bishopric changed and the previous bishopric members didn't give the incoming bishopric members admin accounts on MLS before they moved out of the ward.

In this situation, where you don't have an admin around anymore, how to you add new admins?
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Mikerowaved
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Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Re: No administrators left to add bishopric as admins

#2

Post by Mikerowaved »

Contact the stake technology specialist (if that's not you). Every clerk PC in our stake has a "Stake Admin" account in MLS controlled by the STS for odd situations like you're describing.
So we can better help you, please edit your Profile to include your general location.
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Biggles
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Location: Watford, England

Re: No administrators left to add bishopric as admins

#3

Post by Biggles »

Mikerowaved wrote:Contact the stake technology specialist (if that's not you). Every clerk PC in our stake has a "Stake Admin" account in MLS controlled by the STS for odd situations like you're describing.
But only if the Stake STS has already set up that account. Not all STS’s are aware of that option.
russellhltn
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Location: U.S.

Re: No administrators left to add bishopric as admins

#4

Post by russellhltn »

But I'll bet it takes two logins to set up new admins. So, unless a ward clerk/assistant clerk with admin rights is around, you've got a problem.

In that case, I'd contact support. I'm sure they have something for these kinds of situations.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
scgallafent
Church Employee
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Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: No administrators left to add bishopric as admins

#5

Post by scgallafent »

Call the GSD. They have a way to deal with this.
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