Sign out needs new password

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
Post Reply
zaneclark
Senior Member
Posts: 1174
Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
Contact:

Sign out needs new password

#1

Post by zaneclark »

I have been using the same user name and password for my Church Account for several years with no problems. Today I went to settings in Tools and signed out, and then when I tried to sign back in a few minutes later, it won't sign in without setting a new password.. Anything I can do to reuse my old password?
BrianEdwards
Member
Posts: 282
Joined: Sun Oct 30, 2016 10:42 pm
Location: Michigan

Re: Sign out needs new password

#2

Post by BrianEdwards »

I don't know what type of smarts the system has, but perhaps setting the password to a couple of intermediate temporary passwords would allow you to cycle back to the one you want to continue using?

And yes, I'm quite aware that defeats the intent of password security! For those of us with certain callings, the system regularly requires us to change our password, which I then need to manually sync with the password I use on the MLS computer since I'm absolutely no good at keeping track of a gazillion passwords everywhere ;)
russellhltn
Community Administrator
Posts: 31315
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Sign out needs new password

#3

Post by russellhltn »

I'm wondering if the limitation is that the rules for passwords changed at some point and the old password was no longer acceptable. I could see that being enforced in a app that stores other people's data.

You might want to search (Ctrl-F in many browsers) on the page Wikipedia:10,000 most common passwords. If your password is on it, that might be why it's refused.

You might also try passwordsecurity.info
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
User avatar
KentAnderson
New Member
Posts: 7
Joined: Thu Nov 10, 2016 7:11 pm

Re: Sign out needs new password

#4

Post by KentAnderson »

Some callings may require changing passwords every so often. My wife was a seminary teacher and had to change her Church account password every 90 days.
Post Reply

Return to “iPhone/iPad Member Tools App”