FHC New Computer Preinstalled system image

Issues related to the use and operation of Family History Centers
Post Reply
yourthe1
New Member
Posts: 1
Joined: Tue Aug 03, 2021 10:59 pm

FHC New Computer Preinstalled system image

#1

Post by yourthe1 »

So I have a question for everyone out there. I had received 3 new FHC all-in-one PC's I'm new to this Technology specialist position, but anyway I got 2 of the computers up and going. During the process of doing the 2nd PC I started the 3 PC setup process and got distracted by the FHC center director and the 3rd PC logged off during the initial setup. It required a password to log back in but alas I don't have the Image password to restart of to have it continue. Is there a way to have the system reset for me to get this last PC up and running I have no way to logon to it as I don't know the password. I've tried calling Global services and was told that they don't support the FHC computers. HELP PLEASE. thanks if you happen to know the password for Image of what ever might help out you can also reach me at yourthe1@gmx.com thanks in advance
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: FHC New Computer Preinstalled system image

#2

Post by russellhltn »

We can't give out any passwords in the forum because everything here is open to the public and we can't verify who you are.

You'll need to call Family History Center Support. I'm not sure where the contact page is these days.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Post Reply

Return to “Family History Centers”