bar containing menu and log-in is not showing on church webpage

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kenwhurst
New Member
Posts: 1
Joined: Sun Nov 28, 2021 1:36 pm

bar containing menu and log-in is not showing on church webpage

#1

Post by kenwhurst »

The line that includes the "hamburger" menu, library menu, and the log-in icon is missing when I go to churchofjesuschrist.org. Nothing appears above the first main headline link. Suggestions? (These thinga appear on other people's devices, so I'm sure there is something in my display settings that accidently got changed and needs to be changed back, but I can't find anything that will let me make changes.) Since I can't sign in I can't pay donations online, access clerk and leader resources, etc.
rmrichesjr
Community Moderators
Posts: 3117
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: bar containing menu and log-in is not showing on church webpage

#2

Post by rmrichesjr »

Forcing a full page reload _might_ solve that. If not, then clearing your browser's cache and deleting relevant cookies _might_ solve it. In case those don't work, I'll post a few links in a few minutes.
rmrichesjr
Community Moderators
Posts: 3117
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: bar containing menu and log-in is not showing on church webpage

#3

Post by rmrichesjr »

Online donations: https://www.churchofjesuschrist.org/donations/

LCR: https://lcr.churchofjesuschrist.org/?lang=eng

Directory/Map: https://directory.churchofjesuschrist.org/

Calendar: https://www.churchofjesuschrist.org/calendar/?lang=eng

Setting bookmarks to the above might be a good idea just in case the problem crops up again. If you're not signed in, each of the above links should take you to the authentication screens before taking you to the relevant page.
buzbesack
New Member
Posts: 1
Joined: Sun Nov 07, 2021 3:13 pm

Re: bar containing menu and log-in is not showing on church webpage

#4

Post by buzbesack »

I have the same problem on an iPad Mini 2 (I know, it’s old) w/ IOS 12.5.5 (the latest) in both Chrome and Safari. Not an issue on my iPhone 8 at IOS 15.1. Cleared all cookies, history. Hard restarted, all the usual. No change. Maybe the latest update changed behavior, or something changed on the web page?
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