Error when saving baptism ordination

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poundesk
New Member
Posts: 2
Joined: Thu Jan 06, 2022 4:13 pm

Error when saving baptism ordination

#1

Post by poundesk »

I'm getting an error when trying to save a Baptism ordination. Mom and step dad live in our ward, father does not. Step dad performed the Baptism and Confirmation. Everything inputs fine but when I hit save at the end I get this error: Sorry, "something went wrong loading the requested data. Try refreshing the page, or try again later." I've tried from multiple devices over a period of a week. Does anyone have any suggestions?
garystroble
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Posts: 282
Joined: Thu Oct 20, 2016 4:34 pm
Location: near Milwaukee, Wisconsin, United States

Re: Error when saving baptism ordination

#2

Post by garystroble »

poundesk wrote: Thu Jan 06, 2022 4:21 pm I'm getting an error when trying to save a Baptism ordination. Mom and step dad live in our ward, father does not. Step dad performed the Baptism and Confirmation. Everything inputs fine but when I hit save at the end I get this error: Sorry, "something went wrong loading the requested data. Try refreshing the page, or try again later." I've tried from multiple devices over a period of a week. Does anyone have any suggestions?
Have you been attempting it with the upload of the baptism interview form including bishop's and parents' signatures? If not, there is the problem. That is required and has been for quite a while now.
scgallafent
Church Employee
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Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Error when saving baptism ordination

#3

Post by scgallafent »

garystroble wrote: Thu Jan 06, 2022 6:04 pm Have you been attempting it with the upload of the baptism interview form including bishop's and parents' signatures? If not, there is the problem. That is required and has been for quite a while now.
There is also an issue with uploading those consent forms that we are working on resolving. It is possible that is the problem. If so, a fix is coming.
poundesk
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Joined: Thu Jan 06, 2022 4:13 pm

Re: Error when saving baptism ordination

#4

Post by poundesk »

Yes, I have been trying with the consent form.

Thanks! I'll watch for the fix and continue to try.
jonesrk
Church Employee
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Posts: 2075
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

Re: Error when saving baptism ordination

#5

Post by jonesrk »

The fix has been made, it should work now if you try again.
wtsupmd
New Member
Posts: 3
Joined: Sun Jan 09, 2022 11:07 am

Re: Error when saving baptism ordination

#6

Post by wtsupmd »

Tried to upload today, still doesn't work. Error message is the same.
imlcs2
New Member
Posts: 4
Joined: Thu Sep 29, 2016 10:05 am

Re: Error when saving baptism ordination

#7

Post by imlcs2 »

I am also running into the same issue. I have tried to upload the consent form and get an error and have tried to record the baptism and confirmation and get the error: Sorry, something went wrong loading the requested data. Try refreshing the page, or try again later.

I've been trying all weekend and again this morning.
jdlessley
Community Moderators
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Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Error when saving baptism ordination

#8

Post by jdlessley »

At this point calling the GSD is going to be the best course of action.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
scgallafent
Church Employee
Church Employee
Posts: 3003
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Error when saving baptism ordination

#9

Post by scgallafent »

Call the GSD. If it is variation of the same issue, calling them will help identify what is still causing the issue.
wtsupmd
New Member
Posts: 3
Joined: Sun Jan 09, 2022 11:07 am

Re: Error when saving baptism ordination

#10

Post by wtsupmd »

Sorry, but what is GSD?
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