Donation & Reimbursement

Discussions about the Online Donation system.
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Donation & Reimbursement


Post by tghess »

I am unable to change or add new bank account information to my account. I keep getting errors such as "Currently unable to add account. Please try again later." I was wondering if it's because the account I'm trying to add was already added to my wife's account. Please advise. And sorry if this was already answered. I did not see this in a simple search in the Tech Forum.
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Re: Donation & Reimbursement


Post by jdlessley »

The most likely reason for issues is not what you suggest. Many of the sites have experienced some issues over the past week or more. More recently the Leader and Clerk Resources (LCR) site and the finance related sites are experiencing outages and error messages. There are a couple of other threads addressing donations web page issues. Try again later in the week to see if you can make the changes.
JD Lessley
Have you tried finding your answer on the Help Center?
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Re: Donation


Post by jfulmer5 »

Since the update, the site is stating I no longer have access to pay my tithing how can I fix this
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Re: Donation


Post by Mikerowaved »

jfulmer5 wrote: Fri Apr 01, 2022 6:12 am Since the update, the site is stating I no longer have access to pay my tithing how can I fix this
Greetings! Many church services have been up and down, as described by the post just before yours. The only suggestion is to keep trying once or twice a day.
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