iOS not showing caller ID data with calls

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
wa7mxz
New Member
Posts: 2
Joined: Wed Oct 07, 2015 8:25 am

Re: iOS not showing caller ID data with calls

#11

Post by wa7mxz »

Doesn’t work for me up to version 4.3. Is this feature going to be fixed now that we use technology for almost all of our contacts?
Elder Bob Wood
rdbendixen
New Member
Posts: 1
Joined: Thu Apr 15, 2021 4:48 pm

Re: iOS not showing caller ID data with calls

#12

Post by rdbendixen »

The feature needs to be entirely removed if it doesn't work.
david.neal
New Member
Posts: 1
Joined: Wed Apr 21, 2021 2:14 pm

Re: iOS not showing caller ID data with calls

#13

Post by david.neal »

Issue still is present in version 4.3.1. When enabling in “Call Identification Apps” specifically getting the following error:

Error Enabling Extension
The data provided by Tools was invalid. You may try enabling the extension again, and if the problem persists contact the application developer.

I have performed the following to try and resolve:
1. Delete the Tools app
2. Power cycle my iPhone
3. Reinstalled the Tools app.
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sasgrw
Member
Posts: 280
Joined: Mon Feb 06, 2012 10:47 am
Location: Holly Springs, NC

Re: iOS not showing caller ID data with calls

#14

Post by sasgrw »

Just to keep this thread active, version 4.4.3 still doesn't work. Same "error enabling extension" message.
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andlewis
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Posts: 3
Joined: Tue Sep 07, 2021 12:33 pm
Location: Calgary, Alberta, Canada
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Re: iOS not showing caller ID data with calls

#15

Post by andlewis »

Still not working for me on iOS 15 with 4.4.3
sh00tfire
New Member
Posts: 2
Joined: Wed Apr 19, 2017 12:57 pm

Re: iOS not showing caller ID data with calls

#16

Post by sh00tfire »

Still not working on iOS 15.4.1 and version 4.6
digitalwei
New Member
Posts: 7
Joined: Fri Nov 08, 2019 2:15 pm

Re: iOS not showing caller ID data with calls

#17

Post by digitalwei »

Tools v 4.7.1 and iOS 16.2, still no caller ID, sure was nice when it used to work....or does it work for any of y'all out there?
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sasgrw
Member
Posts: 280
Joined: Mon Feb 06, 2012 10:47 am
Location: Holly Springs, NC

Re: iOS not showing caller ID data with calls

#18

Post by sasgrw »

I was able to enable caller ID for the tools app in my iphone settings > phone > call blocking & identification > set the switch to green next to the Tools app. I used to get an error message when trying to do that but it seems to work now.

Tools app version 4.7.1
iOS version 16.3

I’m not sure if the caller ID option actually works now until I receive a call from somebody in my stake.
digitalwei
New Member
Posts: 7
Joined: Fri Nov 08, 2019 2:15 pm

Re: iOS not showing caller ID data with calls

#19

Post by digitalwei »

Thanks sas, I still don't think it's working. The green switch in phone settings never showed errors for me, but also hasn't worked in forever. I text/call members all the time and the iPhone only recognizes those few I've bothered to physically place in my contacts. We're now at app version 4.81, but it doesn't seem to make any difference, for me anyway.
jordanchristensen
New Member
Posts: 13
Joined: Sun Sep 11, 2011 6:39 pm

Re: iOS not showing caller ID data with calls

#20

Post by jordanchristensen »

Ios 16.5.1 and tools 4.8.1band caller is not working. Would LOVE to get it going. Any helps or tricks out there?
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