Child missing from Primary Reports

Use this forum to discuss issues that are not found in any of the other clerk and stake technology specialist forums.
Post Reply
michaeljoehershberger
New Member
Posts: 5
Joined: Mon Oct 30, 2017 7:26 pm

Child missing from Primary Reports

#1

Post by michaeljoehershberger »

I have two children that are Nursery age that do not show up on any Nursery reports. They are in the ward, BIC, part of member households, look setup correctly, show up on member lists, but do not show up in Primary reports or as part of primary, What am I not seeing?
Thanks
davesudweeks
Senior Member
Posts: 2632
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: Child missing from Primary Reports

#2

Post by davesudweeks »

From LCR, go to the Head of House record. Do the children show up on both the Household tab and the Family tab for their families? If they are on the Family tab but not on the Household tab, they are listed as children in the family (essentially genealogical information) but they don't have membership records (or they have membership records that are not in your ward/branch). If this is the case, you can try to request their records to verify if they were somehow separated from their parents. If they don't have membership records, the ward clerk and assistant clerk-membership have access to create their records after following the church policies.
scgallafent
Church Employee
Church Employee
Posts: 3025
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Child missing from Primary Reports

#3

Post by scgallafent »

You can manually add them to the class. In LCR:
  • Click on Organizations > Primary
  • Click on Nursery
  • Select the Members tab
  • Click on "Add Member" (bottom right of the list)
  • Enter the member's name and select the member
  • Click the Save button
michaeljoehershberger
New Member
Posts: 5
Joined: Mon Oct 30, 2017 7:26 pm

Re: Child missing from Primary Reports

#4

Post by michaeljoehershberger »

Adding them to Primary worked. I didn't know this was available.
Thanks Much
tenmin
New Member
Posts: 1
Joined: Sun May 09, 2021 10:04 pm

Re: Child missing from Primary Reports

#5

Post by tenmin »

Thank you! This worked for me too. I had them both as family and in the household. Adding them per your instructions worked!
cclyde10
New Member
Posts: 1
Joined: Sun Nov 07, 2021 10:21 am

Re: Child missing from Primary Reports

#6

Post by cclyde10 »

I have the same issue - the child is listed under both the family and household tabs of her parents but is not appearing on the nursery roster. When I click "add member" to the roster and type in her name (or any other name for that matter) the search function glitches and doesn't allow me to add anyone. I've also tried using the membership number.

Any other suggestions?
russellhltn
Community Administrator
Posts: 34384
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Child missing from Primary Reports

#7

Post by russellhltn »

cclyde10 wrote: Sun Jun 25, 2023 8:54 am I have the same issue - the child is listed under both the family and household tabs of her parents but is not appearing on the nursery roster. When I click "add member" to the roster and type in her name (or any other name for that matter) the search function glitches and doesn't allow me to add anyone. I've also tried using the membership number.

Any other suggestions?
I'd double check the date of birth and make sure it's a valid value for someone still in primary.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Post Reply

Return to “General Clerk Discussions”