Im unable to recover my LDS account as the error below keeps appearing. Is it possible to delete another unknown account that was register with my membership number please?
Error
Your account was found. However, it does not contain enough verified factors such as Email or SMS to complete the Account Recovery process.
Membership Number - LDS account
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joseytoa05@gmail.com
- New Member
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- Joined: Thu May 12, 2022 8:52 pm
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jdlessley
- Community Moderators
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Re: Membership Number - Church Account
Your ward clerk can give you the telephone number for the global services department (GSD) help desk. The GSD can locate the other church account with your MRN and help you recover it. Before doing that you can update your contact information using the Member Tools app or have your clerk do it for you. That update will propagate to your member church account. That can take up to 24 hours. Once updated then you can recover the other church account using the MRN option.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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AlisionArpa
- New Member
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Re: Membership Number - LDS account
I ve created a church account before without my membership number and now im trying to log in the error keeps popping up so please what am i going to do now
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Nadinetriplets
- New Member
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Re: Membership Number - LDS account
Hello, it seem as though my church MRN is invalid. please assist. Thank you.
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russellhltn
- Community Administrator
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Re: Membership Number - LDS account
Please read this thread.Nadinetriplets wrote: ↑Wed May 18, 2022 1:39 pm Hello, it seem as though my church MRN is invalid. please assist. Thank you.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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jonesrk
- Church Employee
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Re: Membership Number - LDS account
You actually have a different account with your MRN on it. russellhltn pointed you in the right direction.Nadinetriplets wrote: ↑Wed May 18, 2022 1:39 pm Hello, it seem as though my church MRN is invalid. please assist. Thank you.