Booking Temple Appointments (limited number of temples)

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DavidC84
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Joined: Tue May 24, 2022 7:42 am

Booking Temple Appointments (limited number of temples)

#1

Post by DavidC84 »

Hello brothers and sisters,

I am having issues booking temple appointments, because my account only offers me a very limited number of temples.

My closest temple is in Montreal, Quebec Canada. While I can book appointments at this temple, only temples in South America are offered as an alternative. (see attached screenshot). The problem occurs using the website AND the App.

For example, I cannot book appointments at the Toronto temple, which is way closer than Guatemala.

I am soon traveling to Illinois and Utah. I would like to know how I can fix this issue, so that I can book appointments at some of the temples in these areas.

Thank you for your help and hard work!
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temples-app.jpg
russellhltn
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Re: Booking Temple Appointments (limited number of temples)

#2

Post by russellhltn »

I'd suggest sending feedback via the link at the bottom of each church webpage. That will insure the problem gets in front of the right people. It may or may not in the forum.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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sbradshaw
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Re: Booking Temple Appointments (limited number of temples)

#3

Post by sbradshaw »

If you start typing the name of a nearby temple in the search box, does it show other temples?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
DavidC84
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Re: Booking Temple Appointments (limited number of temples)

#4

Post by DavidC84 »

No sadly, it does not show any additional temples even if I type their names.

I've already try : clearing my cache and browsing history, using a different browser, using a different computer and connecting myself to a different Wi-Fi network. No success.

I communicated with the church's tech support and haven't heard back yet.

David
mevans
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Re: Booking Temple Appointments (limited number of temples)

#5

Post by mevans »

I see a long list of temples when I try the tool. My only guess is if there are limits due to the COVID situation in your area (and there's a bug that's letting you see places like Guatemala). Do other members in your ward/stake also see a limited list? If so, it might be due to your area presidency's COVID policy.

I believe you can also call temples and make appointments over the phone (which, depending on your calling plan/device could be a more expensive international phone call for you). That might be a quicker way to get your reservation than waiting for the church to fix something.
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sbradshaw
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Re: Booking Temple Appointments (limited number of temples)

#6

Post by sbradshaw »

Some temples are starting to allow walk-in visits again (but you may need to call the specific temple to check the status):
Adjustment to Temple Scheduling, 3 June 2022
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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