Calendars not updating on the Tools app

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
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Nawgoo
New Member
Posts: 2
Joined: Tue May 31, 2022 9:12 am

Calendars not updating on the Tools app

#1

Post by Nawgoo »

not all our events are displaying on the tools app. This is happening across the Stake, President and Bishops can't see events on the stake calendar on the tools app that are visible on the website. Im subscribed to the right calendars and their display is turned on in the app. When I went to check the subscriptions I get : "Warning Calendar Services are unavailable. The calendar will not show any events. Please try again later." But i've tried days later with same result.
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Calendars not updating on the Tools app

#2

Post by russellhltn »

It seems to be working for me now, which is surprising because for a long time it didn't. The last time it happened, I think I had to uninstall/re-install.

One caution I'd have is to make sure the events are not recorded on the location calendar, which usually doesn't sync to devices.
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lajackson
Community Moderators
Posts: 11460
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Calendars not updating on the Tools app

#3

Post by lajackson »

Also, in my experience (Android) the calendar in Member Tools hardly ever updates automatically. I almost always have to go to the Calendar page and pull down to force a reload to see recently added events on my mobile phone.
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