How do you delete missionaries from the drop-down menu under donation?

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dh228
New Member
Posts: 7
Joined: Sat Mar 26, 2022 3:41 pm

How do you delete missionaries from the drop-down menu under donation?

#1

Post by dh228 »

We have a few returned missionaries who have been home for several months but whose names are still showing up in the missionary donation drop down menu. They of course are not currently missionaries.

How do we delete their names from the drop-down menu?
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: How do you delete missionaries from the drop-down menu under donation?

#2

Post by russellhltn »

First, you have to zero out their account.

Normally, they will disappear after a few months of zero balance, but you may want to call support and see if they can delete it sooner to prevent a well-meaning person from donating and resetting the clock.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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