Online Reimbursements vs Emailing Receipts
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- New Member
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Online Reimbursements vs Emailing Receipts
So, our method for collecting receipts has been to have members email receipts to a finance clerk email address and then I handle things from there. But some members have recently found the online reimbursement method and have been submitting that way. Is it terrible that I actually don't really like the online method? Sure, it's more convenient, but I'm dealing with some headaches, some minor, some not so much. I find the online method a little annoying because sometimes members seem to select the wrong account or even enter the incorrect monetary value. The headache I'm dealing with right now is that a sister is submitting hundreds of dollars worth of receipts over about 8 documents and her math is off, too. This would still be a headache if she had emailed the receipts but things would be a little clearer if she had filled out the reimbursement form since she has so many receipts for one reimbursement.
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- New Member
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Re: Online Reimbursements vs Emailing Receipts
IMO having reimbursement request coming through LCR is slightly easier because the receipts are now attached. I always go through and make some sort of change, breaking out taxes is a common one. I'd appreciate a church-produced video educating members on the process (including the importance of accuracy).
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Re: Online Reimbursements vs Emailing Receipts
It would appear the church leaves local training mostly to local leaders based on the specific circumstances in their area/membership. I would imagine that coming up with a training video that would work worldwide (or multiple videos for each local circumstance) would be a daunting task.brianmwilson wrote: ↑Wed Sep 28, 2022 9:06 am I'd appreciate a church-produced video educating members on the process (including the importance of accuracy).
Given that many members wouldn't bother to watch a training video anyway, it seems direction from the bishopric/presidency to the ward/branch would be more effective anyway.