It sounds like the problem is with signing in to your Church Account. There is a whole forum area set aside for Church Account: viewforum.php?f=92larryb10 wrote:I have paid tithing for 78 years............ now i can not even sign to my lds account to pay tithung or any thing else has the church been hacked last month i had no problem with this sight
The "please read first" announcement thread at the top of that forum has a lot of answers. If none of those answers help, please contact your ward clerk. If he cannot fix the problem, he can help you connect with the Global Service Department. They can fix anything that can be fixed.