erroneous record

Discussions around using and interfacing with the Church MLS program.
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darrylscott
New Member
Posts: 2
Joined: Sat Nov 12, 2022 8:14 am

erroneous record

#1

Post by darrylscott »

We have a family that moved into our Ward. One of the children (two years old) has two membership records with different numbers. The only difference is that the first name is mispelled on the erroneous record. How do we eliminate that record?
rmrichesjr
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: erroneous record

#2

Post by rmrichesjr »

This post is relevant to the question: https://tech.churchofjesuschrist.org/fo ... 52#p230052

Assuming there might be pieces of information from both records that might need to be merged, contacting the GSD would probably be the best idea.
russellhltn
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Re: erroneous record

#3

Post by russellhltn »

Assuming one record is valid without the need of correction, I think you can merge them in LCR. I don't have access to LCR, so I'm not sure of the menus. It may be under "delete" and when it comes to the reason you can specify that it's a duplicate.
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rmrichesjr
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Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: erroneous record

#4

Post by rmrichesjr »

Doesn't that simply delete the one record without merging any attributes? If the other record is complete and accurate, so there's no need of merging, that could be fine. Printing the IOS from each record or the two records themselves and comparing side by side should help determine whether there's a need for an actual merge.
russellhltn
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Re: erroneous record

#5

Post by russellhltn »

rmrichesjr wrote: Sun Nov 13, 2022 5:17 pm Doesn't that simply delete the one record without merging any attributes?
Yes, but taking OP's statement at face value, it appears one record was complete and didn't need correction.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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