New Ward/ Boundaries Issues paying tithing online

Discussions about the Online Donation system.
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kaileymishel@gmail.com
New Member
Posts: 1
Joined: Thu Feb 03, 2022 4:48 pm

New Ward/ Boundaries Issues paying tithing online

#1

Post by kaileymishel@gmail.com »

Our ward boundaries changed this week and we were moved into a newly formed ward. Our tools app updated today with our new ward, but I tried to pay tithing and it is not giving me the option to pay tithing, only the donation history is showing up. Is this an issue with syncing to the new ward? Or an issue with the church website? Thanks!
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: New Ward/ Boundaries Issues paying tithing online

#2

Post by russellhltn »

Since it's a newly created ward, the system might still be in the process of being set up.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Cr10uz88
New Member
Posts: 3
Joined: Mon Nov 14, 2022 5:50 am

Re: New Ward/ Boundaries Issues paying tithing online

#3

Post by Cr10uz88 »

Help want to pay tithing on line?
BrianEdwards
Senior Member
Posts: 1076
Joined: Sun Oct 30, 2016 10:42 pm
Location: Michigan

Re: New Ward/ Boundaries Issues paying tithing online

#4

Post by BrianEdwards »

Help want to pay tithing on line?
First step would be to talk to your ward finance clerk (or ward clerk if there's no finance clerk). He should be able to help you set that up.

As an aside, this is a general article available to everyone, which gives an overall description of online donations:
Tithing and Donations Online
But the clerk will be able to help you with the step-by-step process.
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