I have a couple of outstanding transactions that are stuck at Received by the Bank. They are now showing up as action items because they are over a month old.
Is there anything that I can do to get things moving? It isn't like I can ask the member if they can search for the lost check since it is an ACH transfer. Not sure what cancelling would do at this point since the member's bank already has the money.
ACH transaction stuck at "Received by the Bank"
-
- New Member
- Posts: 2
- Joined: Sun May 16, 2021 10:14 am
-
- Community Moderators
- Posts: 3829
- Joined: Thu Jan 25, 2007 11:32 am
- Location: Dundee, Oregon, USA
Re: ACH transaction stuck at "Received by the Bank"
Worst case if nobody has suggestions here would be to call GSD.
-
- Senior Member
- Posts: 745
- Joined: Thu Oct 20, 2016 4:34 pm
- Location: near Milwaukee, Wisconsin, United States
Re: ACH transaction stuck at "Received by the Bank"
https://tech.churchofjesuschrist.org/fo ... hp?t=41652SimonRev wrote: ↑Mon Jan 16, 2023 8:57 pm I have a couple of outstanding transactions that are stuck at Received by the Bank. They are now showing up as action items because they are over a month old.
Is there anything that I can do to get things moving? It isn't like I can ask the member if they can search for the lost check since it is an ACH transfer. Not sure what cancelling would do at this point since the member's bank already has the money.