Firefox / Sophos error

Issues related to the use and operation of Family History Centers
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Frb.Henrik
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Posts: 30
Joined: Sun May 22, 2016 7:53 am

Firefox / Sophos error

#1

Post by Frb.Henrik »

Hello, does anyone know if this is a worldwide error:
today, 26. January 2023 won't Firefox connect to any site, stating that Sophos is preventing it -however Chrome works....

Greetings form Denmark, Europe
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Frb.Henrik
New Member
Posts: 30
Joined: Sun May 22, 2016 7:53 am

Re: Firefox / Sophos error

#2

Post by Frb.Henrik »

sigh, Firefox is still not working: now it is possible to navigate to some sites, including FamilySearch -but after signing in it is not possible to get into the tree etc, when clicking the pin-icon at top right the information in the attached picture shows.... Someone only allows Google Chrome to work in the church?

still, now some sites work using Firefox, but not the portal nor FS :(
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Frb.Henrik
New Member
Posts: 30
Joined: Sun May 22, 2016 7:53 am

Re: Firefox / Sophos error

#3

Post by Frb.Henrik »

SOLVED:
as indicated in previous post it was a 32-bit version of Firefox: I just installed the 64-bit version and most of the sites including FS are now working! :D
the bookmarks have to be imported and Firefox have to open bookmarks in new tabs...
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