Deleted LDS Member Tools app and now it won’t let me log in or do anything

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
Post Reply
jdlessley
Community Moderators
Posts: 9860
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Deleted LDS Member Tools app and now it won’t let me log in or do anything

#21

Post by jdlessley »

nanas11 wrote: Wed Feb 01, 2023 3:59 pm I’m having the same problem. I deleted it and reinstalled as I have done in the past but now everything is blank and doesn’t ask me for a password or anything. I’m an RS Pres, this is a problem. 😅 Now I wish I hadn’t deleted it.
Have you tried what was recommended in post #14 in this thread?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
nanas11
New Member
Posts: 2
Joined: Wed Feb 01, 2023 3:56 pm

Re: Deleted LDS Member Tools app and now it won’t let me log in or do anything

#22

Post by nanas11 »

I did what #14 said with no luck.
denisegray
New Member
Posts: 1
Joined: Thu Feb 02, 2023 3:42 pm

Re: Deleted LDS Member Tools app and now it won’t let me log in or do anything

#23

Post by denisegray »

Mine is doing the same thing and now I can’t get in.
ckpsdp
New Member
Posts: 1
Joined: Sat Feb 04, 2023 7:35 am

Re: Deleted LDS Member Tools app and now it won’t let me log in or do anything

#24

Post by ckpsdp »

nanas11 wrote: Thu Feb 02, 2023 12:40 am I did what #14 said with no luck.
I had to make that change in #14, then delete the app and reload from the app store. Then I was finally able to log in

I cannot imagine being a RS president without this app--hope something works.
lgheard
New Member
Posts: 1
Joined: Sun Feb 05, 2023 8:52 am

Re: Deleted LDS Member Tools app and now it won’t let me log in or do anything

#25

Post by lgheard »

I am having the same issue also! Cannot log in after deleting the app and reinstalling. I am RS president too—this is an issue for me also. This bug needs to be fixed!
rmrichesjr
Community Moderators
Posts: 3827
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Deleted LDS Member Tools app and now it won’t let me log in or do anything

#26

Post by rmrichesjr »

lgheard wrote: Sun Feb 05, 2023 8:53 am I am having the same issue also! Cannot log in after deleting the app and reinstalling. I am RS president too—this is an issue for me also. This bug needs to be fixed!
If the solutions/workarounds in this thread don't work, you could use the Feedback button/link (on the Church website if it won't work from the app) might get you a response that could help. Calling GSD might be appropriate if it's significantly impeding doing your calling.
Rbcox
New Member
Posts: 1
Joined: Sun Feb 05, 2023 12:41 pm

Re: Deleted LDS Member Tools app and now it won’t let me log in or do anything

#27

Post by Rbcox »

I’m having the same issue. I changed callings and now nothing works!!
davesudweeks
Senior Member
Posts: 2637
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: Deleted LDS Member Tools app and now it won’t let me log in or do anything

#28

Post by davesudweeks »

Rbcox wrote: Sun Feb 05, 2023 12:42 pm I’m having the same issue. I changed callings and now nothing works!!
If the calling change was just today, you need to give it some time. I think it can take up to a day or two for calling changes to flow through all the church systems. Also, you need to refresh your app data to pick up the new calling after you give it a day or two from when the ward records the calling.
puramachan
New Member
Posts: 1
Joined: Sun Feb 05, 2023 2:50 pm

Re: Deleted LDS Member Tools app and now it won’t let me log in or do anything

#29

Post by puramachan »

The same is happening to me, but I did not change callings. I accidentally reset the app, and now I can't login. I deleted it and restarted the app. I restarted my phone. Nothing.
andychatham
New Member
Posts: 2
Joined: Sat Feb 12, 2022 12:58 pm

Re: Deleted LDS Member Tools app and now it won’t let me log in or do anything

#30

Post by andychatham »

wesmel85 wrote: Sun Jan 29, 2023 1:24 pm I found what worked for me . I went to my I phone Settings , then to General and then turned on the background app refresh for WiFi and then Lds tools app worked again… .
This just worked for me.
Thank you!!!
Post Reply

Return to “iPhone/iPad Member Tools App”