Uploading an image in finance for reimbursement fails
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garystroble
- Senior Member
- Posts: 750
- Joined: Thu Oct 20, 2016 4:34 pm
- Location: near Milwaukee, Wisconsin, United States
Uploading an image in finance for reimbursement fails
Uploading an image in LCR finance for reimbursement purposes causes finance to fail with an error message and deletes what one is working on. Have tried multiple times different ways, same result. I have reported it via Contact Us on the finance web page.
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russellhltn
- Community Administrator
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- Location: U.S.
Re: Uploading an image in finance for reimbursement fails
Any possibility it didn't like the file format or size?
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garystroble
- Senior Member
- Posts: 750
- Joined: Thu Oct 20, 2016 4:34 pm
- Location: near Milwaukee, Wisconsin, United States
Re: Uploading an image in finance for reimbursement fails
No possibility. Regular JPG photo and nothing abnormal about the size. I have done hundreds of ACH payments in LCR and this has never happened before. Did one Sunday with no problems. It's absolutely a software issue.russellhltn wrote: ↑Mon Apr 17, 2023 10:31 pm Any possibility it didn't like the file format or size?
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garystroble
- Senior Member
- Posts: 750
- Joined: Thu Oct 20, 2016 4:34 pm
- Location: near Milwaukee, Wisconsin, United States
Re: Uploading an image in finance for reimbursement fails
Finally got it to accept the photo by making a screen shot of it. Perhaps that JPG was corrupted or something.