Slowness
Moderator: BowmanDH
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- New Member
- Posts: 1
- Joined: Tue May 16, 2023 6:45 am
Re: Slowness
I am having the same issue. I use this app to study and it is taking an extreamly long time to do anything if you are taking notes, highlighting or anything like that. Any suggestions?
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- Member
- Posts: 193
- Joined: Tue Oct 23, 2007 12:42 pm
- Location: Eugene, OR
Re: Slowness
My GLWin now has the same issue.
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- New Member
- Posts: 8
- Joined: Sun Jan 26, 2014 2:53 pm
Re: Slowness
I have the same issue (slowness).
In addition, the "new link" function is now not working.
I sent an email to support and received a reply that user who have alot of annotations (as I do) are experiencing performance issues since the last major release.
They said they are working the issue and understand the importance of getting this fixed.
I'm just standing, not adding much because it's so slow.
If I use the app on my phone it works fine so I can use it as is, but won't be adding much until they get this sorted.
In addition, the "new link" function is now not working.
I sent an email to support and received a reply that user who have alot of annotations (as I do) are experiencing performance issues since the last major release.
They said they are working the issue and understand the importance of getting this fixed.
I'm just standing, not adding much because it's so slow.
If I use the app on my phone it works fine so I can use it as is, but won't be adding much until they get this sorted.
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- New Member
- Posts: 2
- Joined: Fri Feb 17, 2023 10:04 am
Re: Slowness
Thanks to Scott for his post. I too have many annotations. it is good to hear the staff is working on this. I am using the web version and my phone for tagging, making notes, etc. The app is not practical. The information you received from the help desk and shared is very helpful. Thank you!!!