Notes deleted after signing into account

[alexjim]

Hello all,

This week, I had some of the best scripture study I've had in a long time. Due to some special circumstances, I was able to study for over an hour a day on the Windows version of the library app. As I was studying, I made journal entries each day in the notes section, and marked up a lot of what I was reading.

However, today, without really thinking about it, I signed into my Church account, and suddenly, all of the notes and journal entries I had made this week were gone, and the scriptures and talks I had marked up, linked, and made notes in were also sanitized. When I signed back out, the damage had been done, and everything was still gone.

Is there any way to recover all of those notes and journal entries? Or were they permanently lost when I signed into my account?

[sbradshaw]

You may need to use the in-app option to contact the Windows Gospel Library support team. I hope they're able to help!