How do I unlock my email address in LDS Tools?

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
Post Reply
pegstrong
New Member
Posts: 1
Joined: Wed Jun 15, 2022 2:26 pm

How do I unlock my email address in LDS Tools?

#1

Post by pegstrong »

How do I unlock my email address in LDS Tools? It does not show locked on my account. I'm a leader in our ward and want people to be able to email me. Thank you.
russellhltn
Community Administrator
Posts: 34519
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: How do I unlock my email address in LDS Tools?

#2

Post by russellhltn »

Check you privacy settings. Also check the Household setting. No individual setting can be less restrictive than the household.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
andyhulet
New Member
Posts: 1
Joined: Sun Mar 24, 2024 2:40 pm

Re: How do I unlock my email address in LDS Tools?

#3

Post by andyhulet »

I had a member ask me about this, and I found that email was locked as well. I finally figure out a clear way to do it:

Go to your Tools app, and at the top of your own profile, click Edit. You can then scroll down through all your data and choose which information you want to share with Stake Members, Ward Members, or Stake and Ward Organization Presidencies only.
Post Reply

Return to “Church Account”