unable to sign in for ecclesiastical endorsement

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rthomas30
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Joined: Sun Jan 19, 2014 5:50 pm

unable to sign in for ecclesiastical endorsement

#1

Post by rthomas30 »

I am a bishop in Ohio. I'm trying to sign to the "Freshmen Endorsement for BYU Applicants" sight and it is not accepting my username and password, even though I know with 100% surety it is correct. I've done this many time before but for some reason today it will not accept it. I've searched for a phone number to call or even a place to submit an email query but with no luck. any suggestions?
lajackson
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Re: unable to sign in for ecclesiastical endorsement

#2

Post by lajackson »

rthomas30 wrote:I am a bishop in Ohio. I'm trying to sign to the "Freshmen Endorsement for BYU Applicants" sight and it is not accepting my username and password, even though I know with 100% surety it is correct. I've done this many time before but for some reason today it will not accept it. I've searched for a phone number to call or even a place to submit an email query but with no luck. any suggestions?
I just tried to log in and the error message seems to indicate that there is a problem with the BYU servers. You will probably have to wait until Monday when someone goes to work (and it may be a holiday at that, so Tuesday?).

If the endorsement is due before Tuesday, I would try to call the BYU registration office in the morning and ask them what to do.
sean51
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Joined: Thu Jul 03, 2014 9:35 am

Re: unable to sign in for ecclesiastical endorsement

#3

Post by sean51 »

I am a Bishop in Texas having the same issue. I have signed in many times before with the same username and password with no problems. Yesterday and today the system would not allow me to login. Can someone help?
russellhltn
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Re: unable to sign in for ecclesiastical endorsement

#4

Post by russellhltn »

sean51 wrote:Can someone help?
This forum is primarily user-to-user help. It is useful to see if you're overlooking something or if others are having similar problems, but few are in position to provide direct help.

I'd suggest calling Global Service Center
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
sean51
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Joined: Thu Jul 03, 2014 9:35 am

Re: unable to sign in for ecclesiastical endorsement

#5

Post by sean51 »

I called BYU admissions at 801-422-5000. They were aware of the problem and said to try again in a couple of days.
gorfang1
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Joined: Sun Aug 02, 2015 6:51 am

Re: unable to sign in for ecclesiastical endorsement

#6

Post by gorfang1 »

We just replaced our Stake Presidency, the new stake presidency can not finalize ecclesiastical endorsements. How can we get them to be able to get them done. They can login in but they can not endorse.
Mfunya
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Joined: Sun Mar 31, 2024 10:39 am

Re: unable to sign in for ecclesiastical endorsement

#7

Post by Mfunya »

Hi All,
I am Bishop Martin Adriano Mfunya.
From Khayelitsha Ward, Cape Town Stake, South Africa. I have this problem.

"This site can’t be reachedendorsement.byu.edu’s server IP address could not be found.
Try:

Checking the connection
ERR_NAME_NOT_RESOLVED"
http://endorsement.byu.edu/#:~:text=Thi ... T_RESOLVED
Emushe
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Joined: Sun Mar 31, 2024 10:49 am

Re: unable to sign in for ecclesiastical endorsement

#8

Post by Emushe »

I am a returning student to BYU me and my bishop from Kayelitsha spent the whole day trying to connect for endorsement but we are unable to. Please help. My deadline is due in 2 days.
jdlessley
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Re: unable to sign in for ecclesiastical endorsement

#9

Post by jdlessley »

@Bishop Mfunya,
@Emushe,
It is likely there is a server down or that is having connectivity issues. It most likely will not be worked on until Monday during business hours. I recommend trying again on Monday and if the issue is not resolved to call the Global Services Department (GSD).
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
russellhltn
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Re: unable to sign in for ecclesiastical endorsement

#10

Post by russellhltn »

Mfunya wrote: Sun Mar 31, 2024 10:44 am "This site can’t be reachedendorsement.byu.edu’s server IP address could not be found.
Try:

Checking the connection
ERR_NAME_NOT_RESOLVED"
http://endorsement.byu.edu/#:~:text=Thi ... T_RESOLVED
I don't think that's the correct site. Try https://endorse.byu.edu/

I found the link on this page: https://enrollment.byu.edu/ecclesiastical-endorsement
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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