Crashes several times a week

Discussions around the Gospel Library application for Windows for Desktop and Mobile

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LauraClayton
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Posts: 21
Joined: Wed May 03, 2023 8:01 am

Crashes several times a week

#1

Post by LauraClayton »

What would cause my GL (Windows 11) to crash repeatedly several times a week? I have to uninstall then reinstall, then am able to do some work on it for an hour or two before it crashes again. While working I make sure to save it often because if I write too many notes without saving that causes it to crash as well.

Is this something I am doing wrong or it something GL needs to fix somehow?

Thanks!
carsonm
Member
Posts: 109
Joined: Sun Feb 27, 2011 11:57 am

Re: Crashes several times a week

#2

Post by carsonm »

There is a new verion GL for Windows now. If you don't see version 6.8.x then you may need to see about updating it and see if that helps. If no changes after that. go to Windows Setting and search (from the left side) for installed apps. In installed Apps locate the Gospel Library App and on the right side with the .... choose Advanced Options. In Advanced Options, choose "Reset" and then give it a moment. Then try opening the Gospel LIbrary app to see what happened. Hopefully these tips help.
LauraClayton
New Member
Posts: 21
Joined: Wed May 03, 2023 8:01 am

Re: Crashes several times a week

#3

Post by LauraClayton »

Thanks. I've done that over and over, including the restore option, and it still doesn't solve the problem, I'm afraid. End up needing to uninstall and then reinstall.
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