Donation Site Down?

Discussions about the Online Donation system.
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gsunada
New Member
Posts: 2
Joined: Mon Feb 08, 2021 10:36 am

Donation Site Down?

#1

Post by gsunada »

https://donations.churchofjesuschrist.org/donations/ appears to be down. It would be great to get a notification when it's back up, if that were somehow feasible, but I thought I would at least check in here. Thanks for all you do!
russellhltn
Community Administrator
Posts: 34770
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donation Site Down?

#2

Post by russellhltn »

Working fine for me.

I'll give my usual advice to try using incognito mode. The church websites have problems with stale cookies that can result in strange behavior.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jdlessley
Community Moderators
Posts: 10035
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Donation Site Down?

#3

Post by jdlessley »

Works fine for me also. Try russellhltn's advice.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
gsunada
New Member
Posts: 2
Joined: Mon Feb 08, 2021 10:36 am

Re: Donation Site Down?

#4

Post by gsunada »

Impressive prompt advice! Thanks so much. Totally worked.

My only concern then is for the average or less-savvy website user who would not be able to figure this out =)
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Mikerowaved
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Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Re: Donation Site Down?

#5

Post by Mikerowaved »

Yeah, the church really needs to do a LOT better managing of their cookies. I don't think they realize how widespread the problem is of users having issues with stale cookies.
So we can better help you, please edit your Profile to include your general location.
lweaver
New Member
Posts: 1
Joined: Mon Jun 17, 2024 8:57 am

Donation Site Down?

#6

Post by lweaver »

I am trying to do online donations and I am getting this message:

Donations
Uh oh! We're Sorry...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!

Can you help me, or is the site temporarily down?

Thanks
lajackson
Community Moderators
Posts: 11565
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Donation Site Down?

#7

Post by lajackson »

lweaver wrote: Mon Jun 17, 2024 8:58 am Can you help me, or is the site temporarily down?
I just tried and the site appears to be down at the moment.

No one here can help you since this is a user-to-user discussion forum. I would suggest you just try back later today.
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