To reproduce, visit https://account.churchofjesuschrist.org ... enAccounts and attempt to click the terms and conditions or privacy links. Neither open. Instead, the click is intercepted to accept them. If this isn't fixed, a clever lawyer might find a sympathetic audience.
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Clicking Terms and Privacy links accept them instead of opening them in child account setup.
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jaren4096
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rmrichesjr
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Re: Clicking Terms and Privacy links accept them instead of opening them in child account setup.
If you're intending this as a bug report to be forwarded to engineering, please use the Feedback link or button on a relevant page. This is a user-to-user discussion forum, so most likely nobody with the ability to influence a fix for the problem will ever see this thread.
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jaren4096
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Re: Clicking Terms and Privacy links accept them instead of opening them in child account setup.
Thanks, I didn't see a "feedback" option, but I found "contact support" and submitted there.
If anyone does end up noticing this here first, the problem also exists in the general signup flow found at https://account.churchofjesuschrist.org/register
If anyone does end up noticing this here first, the problem also exists in the general signup flow found at https://account.churchofjesuschrist.org/register
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russellhltn
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Re: Clicking Terms and Privacy links accept them instead of opening them in child account setup.
Are you able to reproduce this when running incognito? Cookie build-up is a known problem that causes odd behavior.
I find it surprising that such an obvious link issue exists unless there's something else in play.
I find it surprising that such an obvious link issue exists unless there's something else in play.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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jaren4096
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Re: Clicking Terms and Privacy links accept them instead of opening them in child account setup.
Yes, I had reproduced in incognito. Today I received a response from support to use the feedback tool to submit. When I went to screen record, I found that the issue has since been resolved.
I didn't investigate deeply, but the behavior I had experienced was as if a higher level DOM element was capturing the click event, preventing default, and taking the action to check the box (something one might do to increase the click target for UX purposes while overlooking other implications).
Whether it was more widespread than my system's context, I do not know. Whatever the case, it's working now.
I didn't investigate deeply, but the behavior I had experienced was as if a higher level DOM element was capturing the click event, preventing default, and taking the action to check the box (something one might do to increase the click target for UX purposes while overlooking other implications).
Whether it was more widespread than my system's context, I do not know. Whatever the case, it's working now.