LCR Not Letting Me Move a Record Out

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stluplink1
New Member
Posts: 1
Joined: Thu Aug 15, 2024 2:35 pm

LCR Not Letting Me Move a Record Out

#1

Post by stluplink1 »

Is LCR having issues? When trying to move a record out I keep getting “ sorry, something went wrong. Loading the requested data”
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ravenjonahlynn
New Member
Posts: 2
Joined: Thu Aug 15, 2024 4:02 pm

LCR Not Letting Me Move a Record Out

#2

Post by ravenjonahlynn »

Hello,

I'm encountering an unusual issue with the LCR. It's preventing me from moving a membership record out of my ward, saying that "something went wrong loading the requested data." This started happening on Sunday this week (8/11/24).

The records do not have a move restriction set on them, and I have tried moving these records out more than once on different computers with the same results. This member's records were pushed into my ward by another ward, if that helps narrow down the problem.

I'm not sure whether this same issue is the case with other records in my ward, because this error happens after I complete the very last step of clicking the "move out" button, and I don't want to test with other records that don't need to be moved out.

I attached a screenshot of the error message to this email. Please let me know if it doesn't pull up for you.

-Raven
Attachments
Error Message
Error Message
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jonesrk
Church Employee
Church Employee
Posts: 2435
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

Re: What to do when LCR is unavilable

#3

Post by jonesrk »

stluplink1 wrote: ↑Thu Aug 15, 2024 2:40 pm Is LCR having issues? When trying to move a record out I keep getting “ sorry, something went wrong. Loading the requested data”
A dependent service was down for a bit today. It looks like LCR was back up just a couple of minutes after you posted here. You must have the magic touch :D
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jdlessley
Community Moderators
Posts: 10151
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: What to do when LCR is unavilable

#4

Post by jdlessley »

moderator note: This topic was split from the original topic thread since the topics are different. The original topic was regarding finance issues when LCR is down. This topic thread is focused on membership when LCR is down.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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russellhltn
Community Administrator
Posts: 35037
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: LCR Not Letting Me Move a Record Out

#5

Post by russellhltn »

ravenjonahlynn wrote: ↑Thu Aug 15, 2024 4:26 pm I'm encountering an unusual issue with the LCR. It's preventing me from moving a membership record out of my ward, saying that "something went wrong loading the requested data." This started happening on Sunday this week (8/11/24).
Your post was combined with another reporting the same thing.

Apparently it has since been fixed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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ravenjonahlynn
New Member
Posts: 2
Joined: Thu Aug 15, 2024 4:02 pm

Re: LCR Not Letting Me Move a Record Out

#6

Post by ravenjonahlynn »

Okay, I just tried sending the members records out again and it worked this time. Thank you for updating me!
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