Returned Home Missionary Tablet Locked

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simonhughes66
New Member
Posts: 1
Joined: Sun Feb 23, 2020 10:27 am

Returned Home Missionary Tablet Locked

#1

Post by simonhughes66 »

Hello,

My daughter returned home from her mission in France two years ago and never bothered using her Samsung Galaxy S2.

However now she has started university, she would like to start using it again.

However the tablet has been restricted using an application called MaaS360, so I can't reset it.

How do I contact the team that look after tablets for missionaries, so I can ask them to unlock/reset it?

Many thanks!

Simon
lajackson
Community Moderators
Posts: 11642
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Returned Home Missionary Tablet Locked

#2

Post by lajackson »

You might try asking your clerk to help your daughter contact the Global Services Department.
scgallafent
Church Employee
Church Employee
Posts: 3025
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Returned Home Missionary Tablet Locked

#3

Post by scgallafent »

The Tablets and Returning Missionaries document has instructions on what to do.

As of October 2024, it looks like the document linked above is no longer available.
tfacer3
New Member
Posts: 1
Joined: Fri Jul 23, 2021 10:04 am

Re: Returned Home Missionary Tablet Locked

#4

Post by tfacer3 »

The tablet and returning missionaries documents do not work. Is there a new link?
jdlessley
Community Moderators
Posts: 10228
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Returned Home Missionary Tablet Locked

#5

Post by jdlessley »

tfacer3 wrote:Is there a new link?
If you are referring to the link in the post just before yours then that link is still valid. It just worked for me.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
bradytollestrup
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Posts: 1
Joined: Sun Oct 27, 2024 4:11 pm

Re: Returned Home Missionary Tablet Locked

#6

Post by bradytollestrup »

the link doesn't work
russellhltn
Community Administrator
Posts: 35190
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Returned Home Missionary Tablet Locked

#7

Post by russellhltn »

The original link used "lds.org". You might try
https://missionary.churchofjesuschrist. ... naries.pdf

I'm not a missionary, so that just refers me to a "non-missionary" landing page.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jdlessley
Community Moderators
Posts: 10228
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Returned Home Missionary Tablet Locked

#8

Post by jdlessley »

scgallafent edited his post.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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