Member Tools - no web browser available
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Member Tools - no web browser available
Member tools is suddenly not allowing me to log in. When I went to access it, it asked me to sign in for the first time in a very long time - normally it just opens up with my fingerprint or my pin. But when I tried to sign in, I got a message that says "no web browser available" . Which doesn't make any sense because I'm actively on wi-fi, and have a data plan, so there should be plenty of connectivity. Anyone else having this problem? It feels like an update got pushed that didn't quite make it all the way through. I'm planning on uninstalling the app if it doesn't clear up in another 24 hours.
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Re: Member Tools - no web browser available
Member Tools may require a log on after certain updates. This last update did require me to log on again instead of using biometrics or pin.TEGoldberg wrote: ↑Mon Nov 11, 2024 10:16 am Member tools is suddenly not allowing me to log in. When I went to access it, it asked me to sign in for the first time in a very long time - normally it just opens up with my fingerprint or my pin.
I did not have the same experience.TEGoldberg wrote: ↑Mon Nov 11, 2024 10:16 amBut when I tried to sign in, I got a message that says "no web browser available" . Which doesn't make any sense because I'm actively on wi-fi, and have a data plan, so there should be plenty of connectivity. Anyone else having this problem? It feels like an update got pushed that didn't quite make it all the way through. I'm planning on uninstalling the app if it doesn't clear up in another 24 hours.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Member Tools - no web browser available
What web browser do you have set as default? I'm thinking Member Tools can't find the browser program.TEGoldberg wrote: ↑Mon Nov 11, 2024 10:16 am But when I tried to sign in, I got a message that says "no web browser available" . Which doesn't make any sense because I'm actively on wi-fi, and have a data plan, so there should be plenty of connectivity.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Member Tools - no web browser available
When I try to open Tools, it tries to open in a browser, but not my default browser. It seems to want to open in a Samsung browser which I have disabled, and I have no way to direct it to open in my default browser, which is Firefox. The app is now totally useless.
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Re: Member Tools - no web browser available
There could be a problem introduced during an update either to your device operating system or an update to the app. If that is the case then uninstall the app, reboot your device, and reinstall the app from the Play Store.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Member Tools - no web browser available
Im having the same issue. Uninstall
/ reinstall / clear cache did not help. It is opening a samsung web browser NOT the app. This is two weeks now. I cant use the app at all. I have to log in from my computer.
/ reinstall / clear cache did not help. It is opening a samsung web browser NOT the app. This is two weeks now. I cant use the app at all. I have to log in from my computer.