Donation from France not working

Discussions about the Online Donation system.
FreyGibbons
New Member
Posts: 1
Joined: Sun Mar 23, 2025 4:09 am

Donation from France not working

Post by FreyGibbons »

Hey,

I wanted to pay my tithing today but the website doesn't accept any of my bank account number/IBAN :
"The IBAN you entered was not valid. Please check your number."

I have 3 different banks, I'm used to use my IBANs and they are all perfectely fine (usualy!). But none of them seem to work here (I'm located in France).

Can you help please ?

Thank you in advance,

Felicia
russellhltn
Community Administrator
Posts: 36116
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donation from France not working

Post by russellhltn »

Generally, your bank needs to be in the same country as your records are in. Exceptions needs to be coordinated with onlinedonationsupport@ldschurch.org.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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