- The most visible change will be the new footer sent on every email.
- Users now have the ability to fully opt out from receiving email on LUWS by updating their user profile. The notification preferences in the user profile are now followed correctly.
- Admin users will still receive all emails meant for admins even if they have opted out. This is required to allow them to do their calling.
- Emails of deceased, excommunicated, address unknown, or disabled users will no longer be included in any email sent from LUWS.
- SPF (Sender Policy Framework) acceptance should now improve, allowing users to get their email in their inbox versus not at all or in their spam or junk folder.
LUWS email system update
- ShirtsDre
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LUWS email system update
The email system for LUWS has been updated a bit:
-- Learn from the past. Prepare for the future. Live in the present. -- President Thomas S. Monson
- ShirtsDre
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- nbflint
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Suggestion: LUWS Email System
I know that ward website administrators can not change users' e-mail addresses; but is there anyway that invalid e-mail addresses can be deactivated? Every time an event is added to the ward website the admin is assaulted with "User not found" emails from various email servers.
While I understand not giving the site admins direct access to do this; perhaps a process where the admin could report the e-mail address and someone at CHQ could do something about the offending e-mail address.
Thanks.
While I understand not giving the site admins direct access to do this; perhaps a process where the admin could report the e-mail address and someone at CHQ could do something about the offending e-mail address.
Thanks.
- ShirtsDre
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Disable accounts that have bad email addresses
Within the ward admin tools, open the "Registered Users" list. Check the user that has an invalid email and then click "Submit". The email will no longer be included in any email sent from LUWS.nimebe wrote:I know that ward website administrators can not change users' e-mail addresses; but is there anyway that invalid e-mail addresses can be deactivated? Every time an event is added to the ward website the admin is assaulted with "User not found" emails from various email servers.
While I understand not giving the site admins direct access to do this; perhaps a process where the admin could report the e-mail address and someone at CHQ could do something about the offending e-mail address.
Thanks.
Please note: users that have been disabled will NOT be able to sign in to LUWS. The only way to allow them back in is to enable them by unchecking them in the "Registered Users" list. It is strongly suggested that you personally contact the user by snail mail, by phone, or in person to get a corrected email address.
-- Learn from the past. Prepare for the future. Live in the present. -- President Thomas S. Monson
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Uh, you mean to get them to promise to correct their email address. Since the Admin can't change the email, getting it will accomplish nothing - or am I missing something?BillyBoJimBob wrote:It is strongly suggested that you personally contact the user by snail mail, by phone, or in person to get a corrected email address.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
- ShirtsDre
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You are correct. If they desire to continue signing in, they will need to update it after you enable their account. If they choose not to update their email address to a working address you can just disable their account until they ask for it to be enabled.RussellHltn wrote:Uh, you mean to get them to promise to correct their email address. Since the Admin can't change the email, getting it will accomplish nothing - or am I missing something?
-- Learn from the past. Prepare for the future. Live in the present. -- President Thomas S. Monson
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Unfortunately, for the rank-and-file member, I fear the result will be they simply won't use LUWS anymore. Finding out why they can't log in is too much work.BillyBoJimBob wrote:You are correct. If they desire to continue signing in, they will need to update it after you enable their account. If they choose not to update their email address to a working address you can just disable their account until they ask for it to be enabled.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
- nbflint
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I'm glad to find out there is some recourse we can take. Thank you for that.RussellHltn wrote:Unfortunately, for the rank-and-file member, I fear the result will be they simply won't use LUWS anymore. Finding out why they can't log in is too much work.
I'd rather be able to flag the account to disallow sending of e-mail from LUWS; then when the user logs in the next time, require them to update their e-mail address.
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Yes, that would be a significant improvement.nimebe wrote:I'd rather be able to flag the account to disallow sending of e-mail from LUWS; then when the user logs in the next time, require them to update their e-mail address.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.