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Discussions around using and interfacing with the Church MLS program.
jasonhyer
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Posts: 241
Joined: Fri Oct 19, 2007 11:15 am
Location: Roy, UT

Do we know sy we got the blank messages?

#11

Post by jasonhyer »

I am a stake clerk and have several wards complaining about the blank messages. Do we know what caused them and will it happen again?
lajackson
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Joined: Mon Mar 17, 2008 10:27 pm
Location: US

#12

Post by lajackson »

jasonhyer wrote:I am a stake clerk and have several wards complaining about the blank messages. Do we know what caused them and will it happen again?
The last time I had a blank message problem (around last Spring), CHQ had to fix the problem for me. They set a file to load from Hq that ran and solved it.
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calebpusey
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Posts: 83
Joined: Sun Mar 01, 2009 2:18 pm
Location: Salt Lake City, UT USA

#13

Post by calebpusey »

You can do the following:
  1. Go to the Inbox
  2. Select the blank message
  3. Press Delete on the keyboard
  4. Go to Deleted Items
  5. Select the blank message again
  6. Press Delete on the keyboard again to empty the messages
This will clear the blank message from the system and clear the Urgent Task.
Caleb
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mkmurray
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Posts: 3257
Joined: Tue Jan 23, 2007 9:56 pm
Location: Utah
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#14

Post by mkmurray »

Mine was never caused by a blank message.
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