Can't reinstall windows!
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Can't reinstall windows!
After another fun evening with a certain Ward Computer it was decided to simply reformat the drive.
I know this machine has had malware and who knows what else on it and now it will run OK for a few minutes then come to a stop for 15 or 20 minutes before going again.
When I went to do a clean install of Windows I quickly found out that the number on the "Genuine Windows" sticker on the box was not valid.
Has anyone else ran into this one?
I was also told that when the machine was received in December, 2009 it had a bad mother board and it had to be replaced before it was even put into service.
Nothing like a computer that keeps on giving!!
Thanks
I know this machine has had malware and who knows what else on it and now it will run OK for a few minutes then come to a stop for 15 or 20 minutes before going again.
When I went to do a clean install of Windows I quickly found out that the number on the "Genuine Windows" sticker on the box was not valid.
Has anyone else ran into this one?
I was also told that when the machine was received in December, 2009 it had a bad mother board and it had to be replaced before it was even put into service.
Nothing like a computer that keeps on giving!!
Thanks
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I've never heard of a invalid sticker, but I have run into conflicts between the install media and the key. (OEM vs non-OEM - IIRC) Are you using the install media that came with the machine or from someplace else?
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Let us know how it works out. You also might want to contact Local Unit support to see what options they might provide.
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Good idea - but I don't think you'll need to do that if you're moving them to another ward's computer. But in re-doing Windows, I'm sure you'll need to do it anyway. Better to keep your options open.lrawlins wrote:I'd best contact MLS tomorrow and have the connection reset just in case I have to move them to the other computer in the building.
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Dell uses a copy of Windows that is keyed to the BIOS on the computer. As long as you use a Dell install CD, you shouldn't have to enter a product key.lrawlins wrote:When I went to do a clean install of Windows I quickly found out that the number on the "Genuine Windows" sticker on the box was not valid.
Has anyone else ran into this one?
On the flipside, if you don't use a Dell install CD and enter the product key on the COA, it will usually trigger this and you end up having to call and explain the situation to Microsoft. It hasn't been a big deal when I have run into it before.
The easiest solution is to use a Dell CD to do the install. If you don't have the CD that came with the machine, you've almost certainly got someone in your area who got one with their Dell PC. Borrow it and run the install.
On the other flipside , using a Dell install CD to install on a non-Dell machine and entering the product key from the COA on the non-Dell machine is going to trigger a similar problem.
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