jtboswell wrote:Dear Support,
Welcome to the forum. Although we're happy to help with your question, please note that this is not any kind of official "Support" system. This is just a community of people who help each other and share ideas, questions, and answers.
If you want your request to actually go to the responsible people at the Church, use the Submit Feedback link at the bottom of the home page of lds.org.
jtboswell wrote:We do a lot of communication via email in the Ward. The old email broadcast system had a button that automatically included all registered users.
new system has a number of links, including "Entire Adult", "Entire Membership". When I click on those, I get 2 people.
If I then click on "Relief Society" and "All MP" I might get another 10 or so.
Then if I click down through the rest of of the list I pick up a few more here and there.
It appears that there are currently some bugs in the implementation. This topic has been addressed in this thread, and also on the thread
Email broadcast not working....
jtboswell wrote:What do I need to do inside of MLS... or what do I need to tell my Ward members to do inside of their LDS Account... in order to send an email to all the Ward members in a single click like I did with the old system?
There's nothing you need to do inside of MLS to make this work; the bug will have to be fixed by the development team. Of course, having accurate email addresses in MLS will improve the distribution of any broadcast messages. A clerk can enter those in MLS, or members can update email addresses themselves using the new
Directory on lds.org.
But please note that the messaging system you mentioned above is part of the
Leader Portal; just as with the old
LUWS system, members do not have an ability to send messages to the entire ward. They can send messages using the Directory to individuals, or to groups of auxiliary or quorum leaders, but not to the whole ward.
[Note: I deleted your duplicate post and moved this post and my reply to this existing thread. Please post questions to only one thread.]
Questions that can benefit the larger community should be asked in a public forum, not a private message.