thrust wrote:@lajackson: You are stating that all Church checks must be physically deposited at the bank the old-fashion way. Why has the Church not explained and trained us through MLS/CUBS training, posts through this forum or messages sent through MLS/CUBS? Why is there no example or form letter that we could use to send with the checks to vendors?
Because this is not your problem. Yes, it becomes your problem because those receiving and processing the check have not been trained. But those who process checks electronically should have been trained on the proper handling of a corporate check with two signatures. They are mishandling it when they try to e-process it, they are not following proper banking procedures, and their representatives have not been taught what to do to approve and clear the check.
The vendor still has the option to refuse the check, and they take that option at the first sign of a problem, rather than properly handling the situation so that a corporate check can be used.
thrust wrote:I also have thought about not including my phone number at the bottom of the letter, but instead put CHQ Finance phone number for the vendors to call since CHQ is making it very difficult for vendors to deposit F.O. checks.
I think your letter is good. I would use the phone number on the check and tell them if they have any questions to call that number.
And remember, the Church is not making it difficult for vendors to deposit FO checks. Vendors are not following standard banking procedures. Some have not made themselves aware of those procedures, but anyone in business should be. And a large corporation or utility should most certainly know how to handle the situation. Alas, they also have new folks at the gateway and do not train them sufficiently.