Missing addresses

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zaneclark
Senior Member
Posts: 1190
Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
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Missing addresses

#1

Post by zaneclark »

Somehow about 50-60 addresses disappeared from the MLS directory of members, except for the zip code. I was able to use LDS Tools to find the missing addressees, but does anyone have any idea why this would happen?
crislapi
Senior Member
Posts: 1266
Joined: Mon Jul 07, 2008 4:05 pm
Location: USA

#2

Post by crislapi »

Short of having 50-60 of your members deleting their addresses online at the same time, nope, but that's about par for the course.

Did you try requesting a membership refresh to see if that would fill the info back in?
russellhltn
Community Administrator
Posts: 32073
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#3

Post by russellhltn »

Sounds like Address vanishing after member updates contact details. If someone did a mass update on the contact information, that could do it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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