Resetting security token

Discussions around using and interfacing with the Church MLS program.
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aclawson
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Resetting security token

Postby aclawson » Fri Apr 27, 2012 4:29 pm

Is there any way to get a security token reset on the weekends? With work and other obligations eliminating 2 days from the possible time to swap in a new computer is a major difficulty.
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Mikerowaved
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Postby Mikerowaved » Fri Apr 27, 2012 4:52 pm

I've swapped out 6 PC's now and never needed to have a security token reset.

Here's what I did...
https://tech.lds.org/forum/showthread.php?7738-New-Win7-Computer-Installation&p=61806&viewfull=1#post61806
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aclawson
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Postby aclawson » Fri Apr 27, 2012 4:56 pm

The directory c:\ProgramData does not exist on this machine.
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eblood66
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Postby eblood66 » Fri Apr 27, 2012 4:59 pm

aclawson wrote:Is there any way to get a security token reset on the weekends? With work and other obligations eliminating 2 days from the possible time to swap in a new computer is a major difficulty.


You can always request the reset beforehand. Just make sure no one does a send/receive on the old computer before you get the new one setup.
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Mikerowaved
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Postby Mikerowaved » Fri Apr 27, 2012 5:04 pm

aclawson wrote:The directory c:\ProgramData does not exist on this machine.

If the old PC is running Windows XP, then the folder you want will be "C:\Documents and Settings\All Users\LDS Church".

I had originally made an error in step 3 that was caught in a later post. I just went back made the correction, so it should be right now.
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russellhltn
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Postby russellhltn » Fri Apr 27, 2012 5:07 pm

aclawson wrote:The directory c:\ProgramData does not exist on this machine.


If it's a Windows 7 machine, it's there. You just can't see it. It won't appear in explorer, but if you type it, it will work.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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aclawson
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Postby aclawson » Fri Apr 27, 2012 5:26 pm

This is moving from XP to Windows 7
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aclawson
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Postby aclawson » Fri Apr 27, 2012 5:33 pm

So to clarify, move the entire directory

(on XP machine) c:\Documents and Settings\All Users\LDS Church\*.*
(on Windows 7 ) c:\ProgramData\LDS Church

?
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Mikerowaved
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Postby Mikerowaved » Fri Apr 27, 2012 6:42 pm

aclawson wrote:So to clarify, move the entire directory

(on XP machine) c:\Documents and Settings\All Users\LDS Church\*.*
(on Windows 7 ) c:\ProgramData\LDS Church

?

That's correct. Just make sure all the sub-folders are included too.

I usually do it via flash drive.
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