Callings show up in LDS.org, but are missing in MLS.

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
joshbingham
New Member
Posts: 45
Joined: Mon Mar 11, 2013 10:31 am

Re: Callings show up in LDS.org, but are missing in MLS.

Post by joshbingham »

So, what you are saying I should do is:

1. Delete Sister A - Calling X from MLS.
2. Send/Receive changes
3. Do a Unit Refresh
4. Wait 20 minutes
5. Send/Receive changes

And doing the above will delete BOTH of the "Sister A - Calling X" from CDOL?

And once that happens, I can go back into MLS:

1. Add Sister A - Calling X"
2. Send/Receive
3. Do a unit refresh
4. Wait 20 minutes
5. Send/Recieve

And the result will be the "Sister A - Calling X" will appear now only once in both CDOL and MLS?
Josh Bingham
Ward Clerk - Palo Alto Foothills Ward (California)
russellhltn
Community Administrator
Posts: 36223
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Callings show up in LDS.org, but are missing in MLS.

Post by russellhltn »

joshbingham wrote:So, what you are saying I should do is:

1. Delete Sister A - Calling X from MLS.
You said MLS is empty, so you can't do that.

But, if you're following what I gave in my last post, and then your proposed procedure, that will work. However, I'd be inclined to just stop once you have Sister A - Calling X in both places. Which means you're currently only one unit refresh away from being done.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
User avatar
aebrown
Community Administrator
Posts: 15156
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

Re: Callings show up in LDS.org, but are missing in MLS.

Post by aebrown »

joshbingham wrote:So, what you are saying I should do is:

1. Delete Sister A - Calling X from MLS.
2. Send/Receive changes
3. Do a Unit Refresh
4. Wait 20 minutes
5. Send/Receive changes
I'd swap steps 2 & 3. The Unit Refresh feature in MLS is simply a request for unit refresh data. So you have to choose to request a unit refresh and then do a Send/Receive so that your request gets to CHQ.
joshbingham
New Member
Posts: 45
Joined: Mon Mar 11, 2013 10:31 am

Re: Callings show up in LDS.org, but are missing in MLS.

Post by joshbingham »

I think I finally understand what I need to do. Thanks again to you all for your help.

Crossing my fingers.

-Josh
Josh Bingham
Ward Clerk - Palo Alto Foothills Ward (California)
joshbingham
New Member
Posts: 45
Joined: Mon Mar 11, 2013 10:31 am

Re: Callings show up in LDS.org, but are missing in MLS.

Post by joshbingham »

So, it looks like everything is fixed. Thanks again for your help.

I do have one question though. When I do a "Request Unit Refresh Data", it comes up with a box to choose either:
-Membership Records
-County States and Provinces List
-Temple List
-Language List.

When I want CDOL to refresh for a callings issue, do I check Membership Records, or do I just not check any of the boxes before hitting "OK"?
Josh Bingham
Ward Clerk - Palo Alto Foothills Ward (California)
russellhltn
Community Administrator
Posts: 36223
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Callings show up in LDS.org, but are missing in MLS.

Post by russellhltn »

Good question. I'd say click "Membership Records", just that's just a guess.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jdlessley
Community Moderators
Posts: 10610
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Callings show up in LDS.org, but are missing in MLS.

Post by jdlessley »

One of the items on the list must be checked. The Membership Records item also deals with positions (callings). It puts in a request to both CDOL and CMIS.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
klebla
New Member
Posts: 5
Joined: Thu Jul 25, 2013 4:03 pm

Re: Callings show up in LDS.org, but are missing in MLS.

Post by klebla »

Why is this happening? It's happening in our ward as well. When will it stop as I don't want to spend hours to fix just for it to happen again.
jonesrk
Church Employee
Church Employee
Posts: 2579
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

Re: Callings show up in LDS.org, but are missing in MLS.

Post by jonesrk »

klebla wrote:Why is this happening? It's happening in our ward as well. When will it stop as I don't want to spend hours to fix just for it to happen again.
Are they callings that you have removed from MLS but didn't get removed from LDS.org? Did you remove them recently or is this an old data problem that is just being noticed?

We had some problems a year and a half ago, but if there are current problems with them not getting deleted in CDOL, I'm not aware of them.
klebla
New Member
Posts: 5
Joined: Thu Jul 25, 2013 4:03 pm

Re: Callings show up in LDS.org, but are missing in MLS.

Post by klebla »

Are they callings that you have removed from MLS but didn't get removed from LDS.org? Did you remove them recently or is this an old data problem that is just being noticed?

We had some problems a year and a half ago, but if there are current problems with them not getting deleted in CDOL, I'm not aware of them.
Yes they are callings that were removed over the last year and some (not all) have reappeared. We have never updated LDS.org because we thought updating MLS would auto update LDS.org but have never seen those in sync. However, now it appears LDS.org is more correct than MLS. I just noticed but don't know how long it's been wrong. It appears to jsut be the callings in the "other..." categories under each auxiliary. I have a print out from November and they were fine then. I don't understand how CDOL is separate from MLS. To me the MLS is the central system and should update all others like LDS.org and possibly CDOL when we do send/receive. Why these other systems would maintain their own data and reverse update the central system like MLS seems to be a flaw. Otherwise let me know what we're doing wrong.

Return to “Membership Help”