Unexplained failures with the new portal

Using the Church Webcasting System, YouTube, etc. Including cameras and mixers.
jariley
New Member
Posts: 1
Joined: Sat Feb 15, 2020 6:50 pm

Re: Unexplained failures with the new portal

Post by jariley »

We are experiencing this issue exactly as posted tried set up a new event and the same thing no go and it is stake conference tomorrow
russellhltn
Community Administrator
Posts: 36457
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Unexplained failures with the new portal

Post by russellhltn »

What problem? Note that you are responding to a thread that's over 3 years old. There's been a number of changes since then.

You should be able to schedule an event and set up the Vidu manually. Do make sure you have current firmware on the Vidu.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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