Not getting Church emails

Discuss ideas and suggestions around the Church website.
herronkw
New Member
Posts: 7
Joined: Sat Mar 06, 2010 10:07 am
Location: Fredericksburg, VA

Re: Not getting Church emails

Post by herronkw »

russellhltn wrote:Just as a wild guess, go to https://account.churchofjesuschrist.org/ and make sure the email is correct. If it is, try unsubscribing from all. Wait 24 hours or more, and then go back in and subscribe.
Email is correct and I've tried unsubscribing and re-subscribing with multiple days in-between on multiple occasions. The subscription page responds with successful feedback but it never works. I've also checked spam folders and for any routing rules that could be sending the inbound email to other folders.
russellhltn
Community Administrator
Posts: 36024
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Not getting Church emails

Post by russellhltn »

Do you stop getting emails sent to the old address?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
herronkw
New Member
Posts: 7
Joined: Sat Mar 06, 2010 10:07 am
Location: Fredericksburg, VA

Re: Not getting Church emails

Post by herronkw »

russellhltn wrote:Do you stop getting emails sent to the old address?
No emails at old address either...

Return to “Main Church Website”