Reservation Issue - Rooms in use are able to be double booked

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russellhltn
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Post by russellhltn »

preston.baxter wrote:Note that BUILDING SCHEDULERS have the ability to create multiple events at the same time, or modify existing events so they happen at the same time, and in the same rooms as other events.

An event at the same time as a reservation, yes. Two reservations at the same time, maybe. Two events for the same time and same place - that shouldn't happen. Can you reproduce this?
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watermelonstand
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Post by watermelonstand »

I have noticed if I schedule a reservation as building coordinator under reservations and book the entire building for all day and select a ward for the unit. Then it only shows up on weekly view until that ward comes in and schedules that event on their calender. I believe that the other ward cannot schedule anything on top of it. However the unit I reserved it for can schedule anything on any of their calenders for any combination of rooms. So in my case I scheduled a wedding reception for a particular ward as a reservation (the only way I can schedule for the other ward in our building that I am not a member of. (lost me yet) anyways the ward or unit I put down on the "reservation for" menu can book the building for say a baptism the same time as the wedding reception because no one went in and created an event for the reception. (Hence why receptions should be scheduled as events by the bishopric but who am I to say)
I wonder if a work around is that when I schedule a reservation that instead of choosing a unit I just click Blocked- location unavailable.
that means no one could double book but it won't show up on any of their calenders except on weekly view.
Gary_Miller
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Post by Gary_Miller »

The best way is to only use events, and not reservations. You should only schedule reservations when you want to block another unit from using the building or room in the building such as YM/YW night. Even the it important that the unit books an event as well.
watermelonstand
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Post by watermelonstand »

However as building scheduler I cannot make an event for the other ward but I can make a reservation for them. So when someone calls for to schedule the building for a wedding reception should I tell them that their bishopric has to schedule it? I prefer this because then the said bishopric knows about it.
So on the same note are you saying as building coordinator I should schedule the building for the two wards mutual nights as reservations for that ward then they can schedule what they want during those nights? Then the other three units, that use our font (but do not meet in our building as their building does not have a font), cannot schedule baptisms on mutual night we have had this problem in the past. I have been telling them to schedule the building for their mutual nights and they just will not do it because they never had to in the past.
russellhltn
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Post by russellhltn »

watermelonstand wrote:I have noticed if I schedule a reservation as building coordinator under reservations and book the entire building for all day and select a ward for the unit. Then it only shows up on weekly view until that ward comes in and schedules that event on their calender. I believe that the other ward cannot schedule anything on top of it. However the unit I reserved it for can schedule anything on any of their calenders for any combination of rooms.
Working as designed. "Reservation" was not a good description of the intended function. It was more like a "scheduling restriction".

For booking the building for something like a wedding, it needs to be an event and placed on the appropriate calendar. Each ward needs to do their own scheduling.
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russellhltn
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Post by russellhltn »

watermelonstand wrote:So on the same note are you saying as building coordinator I should schedule the building for the two wards mutual nights as reservations for that ward then they can schedule what they want during those nights? Then the other three units, that use our font (but do not meet in our building as their building does not have a font), cannot schedule baptisms on mutual night we have had this problem in the past.
Correct. That's how "reservations" was intended to function.

watermelonstand wrote:I have been telling them to schedule the building for their mutual nights and they just will not do it because they never had to in the past.

They will after the first time they get thrown out of the building because they didn't schedule it and someone else did.
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watermelonstand
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Post by watermelonstand »

RussellHltn wrote:



They will after the first time they get thrown out of the building because they didn't schedule it and someone else did.
Well usually because our wards are so big and literally use the entire building it is the baptism that the other ward schedules that has to suffer. I have been able to keep up on it and call them ahead of time when this occurs.
I went ahead and booked the reservations for the two wards mutual nights so now if it works like I think it does the other units can not schedule baptisms during that time.
jdlessley
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Post by jdlessley »

watermelonstand wrote:I went ahead and booked the reservations for the two wards mutual nights so now if it works like I think it does the other units can not schedule baptisms during that time.
Reservations do not have to be for the entire location. Instead a select set of rooms can be reserved. I do not know the physical layout of the building for which you are the building scheduler. If it is possible to not include the room or rooms needed for a baptism in the reservation for mutual then I would do that. If the unit using the building for mutual needs the rooms used for baptism on their mutual night then they should schedule it. This way the baptism resources are not unnecessarily tied up.

Even if you think it is necessary to make a mutual night reservation using the entire building you can make edits to the recurring reservation to accommodate baptisms. This may require advance planning and coordination to work. Have those responsible for scheduling baptisms to contact the ward with the mutual reservations and ask for accommodation. You can be included in the communication to edit the reservation and then the baptism can be scheduled. Just asking a unit with the entire building reserved for mutual for accommodation without actually scheduling the event has the potential for people to forget about the accommodation and a conflict is likely to happen eventually.
JD Lessley
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preston.baxter
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Post by preston.baxter »

RussellHltn wrote:An event at the same time as a reservation, yes. Two reservations at the same time, maybe. Two events for the same time and same place - that shouldn't happen. Can you reproduce this?

It was a long time ago that it was an issue, and now that you ask this question it very well could be that I scheduled an event for ward #1 during a reservation time for ward #2. So maybe duplicate events isn't (and shouldn't be!) a possibility.
Thanks,
Preston Baxter
Highland Ward
Sandy Utah Granite South Stake
watermelonstand
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Re: Reservation Issue - Rooms in use are able to be double b

Post by watermelonstand »

Are reservations working correctly now? I was wondering if the earlier discussed bugs have been fixed?

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