Building Scheduler Calendar Problem

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
russellhltn
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Re: Building Scheduler Calendar Problem

Post by russellhltn »

beshiflett wrote:After the church updated the reservation calendar in December I could not find a reservation calendar to use to reserve the buildings.
Two things. The Restrictions Calendar (it used to be Reservation Calendar many months ago), was moved. It's now part of the locations selection. (See 2.7 FAQ for details.)

But the other part is that if the location is set NOT "can be scheduled by Wards and Stakes", it won't appear - even for the building scheduler.

But if you DO set it to "can be scheduled by Wards and Stakes", then the wards and stakes can do their own scheduling. You're effectively bypassed (which is now the developers envisioned it to be used). But you can still set restrictions to enforce agreements as to which unit has the building for which blocks of time. You also have some powers to resolve issues, but you'd generally be out of the loop for day-to-day usage. You've be more of a "Scheduling supervisor" than a "scheduler".

So, at this point, if I understand you right, is that you're adding an event to this calendar and you have NOT selected "church facility" on the right side? I can't think why that wouldn't work.
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beshiflett
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Re: Building Scheduler Calendar Problem

Post by beshiflett »

No I do select Church facility. It has a drop down and I select the building. Then another drop down and I select the rooms. Everything shows...it just doesn't save. Or even come up with an error. When I first set it up if I went to schedule something during a time slot already being used an error message would appear tell me that it was being used.
beshiflett
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Re: Building Scheduler Calendar Problem

Post by beshiflett »

I have the calendar set up as private and only can be seen by those I assign to view that calendar. So I am the only person who can schedule and event onto the 3 reservations calendars I set up for each building.
beshiflett
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Re: Building Scheduler Calendar Problem

Post by beshiflett »

In the drop down window of Tools by my sign in name, (before the church update in Dec) There use to be a "Restriction" Calendar that I would click on to reserve with. But after the update that disappeared from my tools menu and just Calendar was there. So I guess I more or less made up my own way to have a reservations calendar because I couldn't figure out what else to do and I was getting so far behind in putting the reservations for 2015 onto the Calendar for the stake.
russellhltn
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Re: Building Scheduler Calendar Problem

Post by russellhltn »

beshiflett wrote:In the drop down window of Tools by my sign in name, (before the church update in Dec) There use to be a "Restriction" Calendar that I would click on to reserve with.
It was under the "gear" icon. And 2.7 FAQ will show you where to find it in the current version.

beshiflett wrote:No I do select Church facility. It has a drop down and I select the building. Then another drop down and I select the rooms. Everything shows...it just doesn't save. Or even come up with an error.
OK, that complicates things a bit. Since this is a stake calendar, if you're trying to schedule an event during a time previously set aside for a ward, you're going to have problems. I'd suggest you go to the location calendar, turn on restrictions and see if there is a conflict. Yes, you should get an error message, but that would explain why it doesn't save.

beshiflett wrote:I have the calendar set up as private and only can be seen by those I assign to view that calendar. So I am the only person who can schedule and event onto the 3 reservations calendars I set up for each building.
For some reason, private calendars have more problems than public ones. And frankly, this isn't needed since it's duplicating the location calendar - which is visible to all members.

While I don't know what exactly is wrong, I'd suggest dumping these 3 stake calendars and going back to the building calendar.

One note: under the old system where you only had restrictions, there was a liability in that you could only restrict a building to a unit - not to an organization. So if you restricted the cultural hall for a Relief Society, there was nothing preventing the YM from scheduling a basketball game. (Unless the RS also created an event that tied up the location - but then if they did that, the restriction becomes unnecessary.) The new system still allows you to schedule a restriction, but it also allows you to schedule an event on the building calendar. That is much more secure and less prone to "double-booking". But you may want to carefully review the full help file and see if it wouldn't be better to let the units self-schedule. Many users of this forum have adopted that in their stakes and while it has been a learning curve, it has worked.

The old way of going though one person was because there could only be one fully-up-to-date calendar, it could only be in one place, and some kind of security needed to be in place to prevent people from bumping others off. But today that calendar is on a server and allows multiple people to work with it while maintaining appropriate controls.
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beshiflett
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Re: Building Scheduler Calendar Problem

Post by beshiflett »

Thank you for all your help. We have finally figured it out. It had nothing to do with the security on my computer or anything with my computer. It had to do with the name of my calling. I have always been called before the "Stake Building Specialist" when they changed the name of my calling to "Building scheduler" then I was able to create and edit the calendars again. I appreciate the patience and time you took in helping me solve my problem.
russellhltn
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Re: Building Scheduler Calendar Problem

Post by russellhltn »

beshiflett wrote:Thank you for all your help. We have finally figured it out. It had nothing to do with the security on my computer or anything with my computer. It had to do with the name of my calling. I have always been called before the "Stake Building Specialist" when they changed the name of my calling to "Building scheduler" then I was able to create and edit the calendars again. I appreciate the patience and time you took in helping me solve my problem.
Glad it's fixed, but it's still puzzling. I can understand not being able to create and edit calendars, but that doesn't make sense for the reported problem of only working once and then having to reboot.
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beshiflett
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Re: Building Scheduler Calendar Problem

Post by beshiflett »

I have another Building Scheduler Calendar Problem.
I keep getting errors saying there is a conflict so the event can not be schedule. For Example: I want to create an event on March 14th from 8am - 4pm for the whole building. There is Nothing else happening on that day. When I save to create the event it comes back with an error saying that there are 3 errors...
1. April 5th Chapel being used
2. March 27th Cultural Hall being used
3. March 22nd Cultural Hall being used.
and that I need to fix these conflicts by choosing a different room or time of the event.
Which makes no sense because there is nothing happening on March 14th.
This happens on every event I try to create.
Any ideas of how to fix this problem? Thanks in advance.
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Biggles
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Re: Building Scheduler Calendar Problem

Post by Biggles »

I think there is a general problem with the Calendar today. I've been trying to add and update events most of the day. Either nothing happens, or an error message pops up, or it appears to hang.
beshiflett
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Re: Building Scheduler Calendar Problem

Post by beshiflett »

Thanks...this does make me feel better. I guess I will need to wait until tomorrow to create and update calendar events.

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