Website NOT in sync with MLS

aebrown · Post by **aebrown** » Sat Mar 26, 2011 4:09 pm

Kerryhaxton wrote:We have the issue that is addressed at the biginnning (Callings not in sync). I asked the unit to perform this, but the clerk said that in the past this caused Home teaching , and other things to get dropped... Is this still the case...

That has never been the case. See responses to your similar question in another thread.

rpyne · Post by **rpyne** » Mon Mar 28, 2011 11:21 pm

I just noticed that we have a number of callings showing in CDOL that have been removed from MLS for, in some cases, more than a month. Will this eventually be corrected or do I need to compile a list and send it to CDOL support?

aebrown · Post by **aebrown** » Tue Mar 29, 2011 6:24 am

rpyne wrote:I just noticed that we have a number of callings showing in CDOL that have been removed from MLS for, in some cases, more than a month. Will this eventually be corrected or do I need to compile a list and send it to CDOL support?

Have you worked through the procedure detailed near the beginning of this thread? It seems like that should clean up these inconsistencies, and it's a process you can do yourself.

rpyne · Post by **rpyne** » Tue Mar 29, 2011 8:55 am

aebrown wrote:Have you worked through the procedure detailed near the beginning of this thread? It seems like that should clean up these inconsistencies, and it's a process you can do yourself.

So you are telling me to replace my clean data with CHQs bad data and then spend my time cleaning up their mess (again). Last time I did a refresh I was still finding and fixing their mess a month later. I don't think so, CHQ can either keep or fix their own mess. I have enough headache still trying to clean up the mess the CUBS conversion created.

jbh001 · Post by **jbh001** » Wed Mar 30, 2011 8:51 pm

rpyne wrote:So you are telling me to replace my clean data with CHQs bad data and then spend my time cleaning up their mess (again). Last time I did a refresh I was still finding and fixing their mess a month later. I don't think so, CHQ can either keep or fix their own mess. I have enough headache still trying to clean up the mess the CUBS conversion created.

So you are saying that since being on MLS 3.3.x you have done a complete membership refresh, and cleaned up any discrepancies in membership records, addresses, callings, etc. and the changes in MLS didn't make it back to CDOL?

esok · Post by **esok** » Sun May 01, 2011 7:20 pm

I have the same problem with my ward's website as the original poster. I am willing to try the procedure outlined, but I have some reservations. Will anything else (like home and visiting teaching assignments, HT/VT supervisor assignments, nonmember spouse records, or anything that I haven't considered) potentially be changed by this procedure? I have spent considerable time making sure our records are accurate on MLS; I want to make sure that I don't lose anything.

It seems like a better procedure would be the opposite: wipe out the CDOL data and refresh it from the MLS data, especially in the matter of callings, since all of those are done locally.

Post by **jdlessley** » Sun May 01, 2011 8:05 pm

esok wrote:I have the same problem with my ward's website as the original poster. I am willing to try the procedure outlined, but I have some reservations. Will anything else (like home and visiting teaching assignments, HT/VT supervisor assignments, nonmember spouse records, or anything that I haven't considered) potentially be changed by this procedure? I have spent considerable time making sure our records are accurate on MLS; I want to make sure that I don't lose anything.

If you follow the procedures found in the section Correcting duplicate or missing callings of the wiki article Callings, only the callings will be affected. All the things you are concerned about being changed will not be affected. The last paragraph of the section mentions a less disruptive procedure for correcting a small number of missing callings.

rpyne · Post by **rpyne** » Sun May 01, 2011 9:14 pm

jbh001 wrote:So you are saying that since being on MLS 3.3.x you have done a complete membership refresh, and cleaned up any discrepancies in membership records, addresses, callings, etc. and the changes in MLS didn't make it back to CDOL?

No, what I am telling you is that BEFORE getting MLS 3.3.x I did a complete membership refresh as instructed by CHQ to supposedly fix some problems and it made such a mess of things that I will never do such a process again.

aebrown · Post by **aebrown** » Sun May 01, 2011 9:32 pm

rpyne wrote:No, what I am telling you is that BEFORE getting MLS 3.3.x I did a complete membership refresh as instructed by CHQ to supposedly fix some problems and it made such a mess of things that I will never do such a process again.

As long as your priesthood leaders support that position, you are welcome to do so. But it seems to me that although keeping your MLS records clean has some value, it has always been more important to make sure that the CHQ records are correct. And that is becoming even more important as website permissions are tied to CHQ records of what callings people have. Suppose, for example, that your own calling were completely correct in MLS, but not on CDOL? You wouldn't even be able to login to CDOL or do a variety of other important tasks.

I know it can be frustrating to have to redo work. But there does seem to be a reasonable hope that the procedure described in the wiki for Correcting duplicate or missing callings will finally get all the callings in sync, so I would be wary of rejecting that option completely based on a bad experience with an earlier version of MLS.

jonesrk · Post by **jonesrk** » Mon May 02, 2011 9:57 am

esok wrote:It seems like a better procedure would be the opposite: wipe out the CDOL data and refresh it from the MLS data, especially in the matter of callings, since all of those are done locally.

We discussed that option and for now that option will not be supported. The good news is that eventually the Leader and Clerk application will support editing callings and the changes made their will be directly made within CDOL. That way you will be able to clean up the CDOL data. Any callings that are also in MLS will get updated, but any duplicates/old callings that you are deleting will just go away.