Global Help Desk?

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Cmanrogers
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Joined: Mon Mar 15, 2021 5:09 pm

Re: Global Help Desk?

Post by Cmanrogers »

hannah.batten28 wrote: Fri Dec 29, 2023 10:14 am I recently returned home from my mission and the day that I went home, a few apps were removed from my phone- including voice memos and Samsung music. (I still haven’t uninstalled Maas 360) There were a few songs and voice memos that I wanted to keep. I was wondering if there is a way I can restore those apps? Or if they’re gone forever and I should accept it and give up :)
If you still have the My Files app, you can take them off or possibly put them on Drive before uninstalling Maas. I don't believe you can get the apps back, but you don't necessarily need to
Christian Rogers
mabs99
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Posts: 1
Joined: Wed Feb 21, 2024 12:10 pm

Re: Global Help Desk?

Post by mabs99 »

I've been home for about 5 years and I just found my device from my mission says that I need to contact my IT administrator to get back in. Any ideas who I should contact? When I was out I had a phone number to call for these type of issues but I don't remember it.

Thanks!
Abi
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Global Help Desk?

Post by russellhltn »

I'd contact GSD. Please see the post two posts above yours.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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