Global Help Desk?

[Cmanrogers]

I recently returned home from my mission and the day that I went home, a few apps were removed from my phone- including voice memos and Samsung music. (I still haven’t uninstalled Maas 360) There were a few songs and voice memos that I wanted to keep. I was wondering if there is a way I can restore those apps? Or if they’re gone forever and I should accept it and give up

If you still have the My Files app, you can take them off or possibly put them on Drive before uninstalling Maas. I don't believe you can get the apps back, but you don't necessarily need to

[mabs99]

I've been home for about 5 years and I just found my device from my mission says that I need to contact my IT administrator to get back in. Any ideas who I should contact? When I was out I had a phone number to call for these type of issues but I don't remember it.

Thanks!
Abi

[russellhltn]

I'd contact GSD. Please see the post two posts above yours.

[ifolau]

I have been home from my mission for 90 days now and I did all the steps my mission gave me so that I would be able to save all my pictures post mission. Now that it has been 90 days since being home, I have noticed that only a select few of my pictures saved to my non missionary email. I was told that making myself the owner of the album and saving them should have kept them to my current email but I'm now missing 90% of the pictures I had before. I would like to know if I am able to have my email opened for just a couple hours or days so that I can just download them instead of having them on google?

[russellhltn]

I have been home from my mission for 90 days now and I did all the steps my mission gave me so that I would be able to save all my pictures post mission. Now that it has been 90 days since being home, I have noticed that only a select few of my pictures saved to my non missionary email.

You need to contact act immediately. See this post